F&B Operations Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The F&B Operations Manager oversees the daily operation of restaurants, bars, banquets, and room service, ensuring excellent guest satisfaction, efficient service, and strong financial performance. Candidates typically need a hospitality or business qualification, several years of food and beverage management experience, and sound knowledge of service standards, budgeting, cost control, hygiene, and local regulations. Strong leadership, communication, problem-solving, and organizational skills are essential, along with the ability to train multicultural teams and work flexible shifts. Shangri-La expects the successful candidate to deliver consistently high standards, improve revenue and productivity, manage guest feedback professionally, and support the hotel’s overall business goals.

About the employer

Shangri-La is a luxury hospitality group founded in Asia and recognized internationally for warm, personalized service and high-quality hotels, resorts, and residences. The group operates properties across Asia, the Middle East, Europe, North America, and other key destinations under the Shangri-La, Traders, JEN, and Kerry brands. Its hotels commonly offer accommodation, restaurants, bars, banquet facilities, spas, and business services. Shangri-La places strong emphasis on genuine hospitality, cultural awareness, employee development, and memorable guest experiences. In the United Arab Emirates, the company serves both international travelers and local residents, with a focus on premium service, refined dining, and professional operational standards. Employees work in diverse, fast-paced environments where teamwork, attention to detail, and a guest-first approach are highly valued.

Working in United Arab Emirates

The United Arab Emirates is a modern Gulf destination rather than an island, offering strong opportunities in hotels, restaurants, tourism, events, retail, aviation, and luxury services. Dubai and Abu Dhabi are the main employment centers, while Ras Al Khaimah, Fujairah, and other emirates also have growing resort sectors. The culture combines Islamic traditions, Emirati hospitality, and a highly international expatriate population. Lifestyle can be comfortable and active, with beaches, shopping, desert activities, dining, and excellent infrastructure, although summer temperatures are extremely high. Employers usually sponsor work visas, residence permits, medical checks, and Emirates ID applications; candidates should not work on a tourist visa. Relocation packages may include accommodation, transport, insurance, flights, or meals, depending on the employer. Costs vary considerably, especially for housing, so the full benefits package should be checked before accepting an offer.