Relationship Officer-PV

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Relationship Officer-PV role focuses on acquiring, serving and growing relationships with personal banking customers. Responsibilities typically include promoting deposits, cards, loans and other financial products, meeting sales targets, managing customer portfolios, identifying customer needs and ensuring quality service and regulatory compliance. Candidates are generally expected to have a diploma or degree, preferably in banking, finance, business or a related field, together with customer service or sales experience. Strong communication, interpersonal and negotiation skills are important. The role suits a target-oriented individual who is comfortable engaging customers, conducting outreach and working in a branch or customer-facing environment. Knowledge of banking products, basic financial analysis and Malaysian banking regulations would be advantageous.

About the employer

United Overseas Bank, commonly known as UOB, is a major Asian bank headquartered in Singapore, with operations across Singapore, Malaysia, Thailand, Indonesia, Vietnam, China and other international markets. Established in 1935, the bank provides personal and commercial banking, wealth management, corporate banking, investment banking and treasury services. UOB Malaysia serves individuals, small businesses, large companies and institutions through branches, digital channels and specialist banking teams. Following its acquisition of Citigroup’s consumer banking business in Malaysia, UOB has expanded its personal banking customer base and product offering. The organisation places emphasis on customer relationships, responsible banking, digital innovation, risk management and professional development. Employees can generally expect a structured banking environment, sales-focused objectives for customer-facing positions, and opportunities to build experience across financial services.

Working in Malaysia

Malaysia offers strong opportunities in banking, financial services, technology, shared services, manufacturing, tourism and retail, particularly in Kuala Lumpur, Selangor, Penang and Johor. Its culture blends Malay, Chinese, Indian and indigenous traditions, with English widely used in business alongside Malay and other languages. Urban life is convenient and relatively affordable compared with many regional financial centres, while food, beaches, rainforests and diverse islands provide excellent leisure options. Popular island destinations include Langkawi, Penang, Tioman, Redang and the Perhentian Islands. Foreign professionals normally need employer sponsorship for an Employment Pass, with approval and eligibility depending on salary, qualifications and role. Candidates should confirm current immigration rules before relocating. Housing, transport and healthcare are generally accessible, though costs are higher in central Kuala Lumpur. A local bank account, tax registration and valid work authorisation are typically needed before starting employment.