SO, Personal Banker (Cheras)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Personal Banker role at UOB in Cheras focuses on acquiring, developing and managing individual customers, promoting deposits, loans, cards, investments and other retail banking products. Candidates typically need a diploma or degree, preferably in banking, finance, business or a related field, together with sales or customer-service experience. Strong communication, relationship-building and negotiation skills are important. The candidate is expected to meet sales targets, identify customer needs, cross-sell suitable products, maintain accurate records and comply with banking regulations and internal controls. A proactive attitude, professional appearance, integrity and willingness to work in a branch environment are also expected. Malaysian candidates with knowledge of the local market and Cantonese or Mandarin may have an advantage in Cheras.

About the employer

United Overseas Bank (UOB) is a major Singaporean banking group with operations across Singapore, Malaysia, Indonesia, Thailand, Vietnam, China and other international markets. Established in 1935, the bank provides retail and commercial banking, wealth management, investment banking, treasury and digital financial services. UOB Malaysia serves individuals, businesses and institutions through branches, digital channels and specialist banking teams. Its retail business offers savings accounts, cards, personal financing, mortgages, investments and insurance-related solutions. The bank places emphasis on customer relationships, responsible banking, technology and compliance. The Cheras Personal Banker position is part of its consumer banking network, supporting customers while contributing to branch sales and service performance. Compensation and benefits can vary according to experience, grade, incentives and the terms of the employment offer.

Working in Malaysia

Malaysia offers opportunities in banking, technology, shared services, manufacturing, tourism, healthcare and education, particularly in Kuala Lumpur, Selangor, Penang and Johor. Although Malaysia is not one island, it includes Peninsular Malaysia and East Malaysian states on Borneo, together with many smaller islands. Its culture blends Malay, Chinese, Indian and indigenous traditions, with Islam as the official religion and English widely used in business. Urban life is convenient and relatively affordable, with extensive food, shopping and public-transport options; traffic and humidity can be challenging. Foreign professionals normally need an employer-sponsored Employment Pass, while Malaysian citizens do not require a work visa. Relocating to Kuala Lumpur involves arranging accommodation, banking, healthcare coverage and transport. Cheras is a busy residential and commercial area with access to rail services, schools, hospitals, markets and diverse local food.