CSR - Teller, Rada - Rodriguez Branch

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The CSR-Teller serves branch customers by processing deposits, withdrawals, payments, fund transfers, account inquiries, and other routine banking transactions accurately and efficiently. Requirements generally include a bachelor’s degree, preferably in business, finance, accounting, or a related field; good numerical and communication skills; computer proficiency; attention to detail; and a customer-focused attitude. Previous teller, cashier, or frontline service experience may be advantageous. The candidate is expected to follow bank policies, maintain transaction accuracy and confidentiality, identify customer needs, support branch sales and service goals, manage cash responsibly, and provide courteous service. Flexibility, integrity, professionalism, and willingness to work in a fast-paced branch environment are important.

About the employer

Metrobank, formally Metropolitan Bank & Trust Company, is one of the Philippines’ largest and most established universal banks. Founded in 1962, it serves individual customers, businesses, corporations, and institutional clients through a nationwide branch and digital banking network. Its services include deposits, consumer and commercial loans, credit cards, payments, wealth management, treasury, and investment banking. Metrobank is recognized for its strong corporate presence and broad range of financial products, while continuing to invest in digital services and customer experience. The bank employs professionals across branch banking, operations, technology, risk, finance, sales, and relationship management. A branch CSR-Teller position is part of Metrobank’s frontline workforce, helping customers complete daily transactions while maintaining service quality, operational controls, and compliance with banking regulations.

Working in Philippines

The Philippines is an archipelago with major employment hubs in Metro Manila, Cebu, Davao, and other growing cities. Banking, business-process outsourcing, technology, retail, tourism, healthcare, education, and construction offer many job opportunities. Filipino culture is generally warm, family-oriented, community-minded, and English is widely used in professional settings. Lifestyle ranges from busy urban living to relaxed coastal and provincial communities, with relatively affordable food and services but traffic and housing costs in Manila. Foreign nationals usually need an employer-sponsored work visa or permit; requirements vary by nationality and role, so applications should be coordinated with the employer and Philippine authorities. Relocating workers should arrange a valid employment contract, suitable accommodation, health insurance, local identification, and a realistic budget. The country offers diverse islands, beaches, mountains, and regional cuisines, but newcomers should prepare for tropical weather, seasonal typhoons, and differing transportation conditions.