CSR - Teller, Pasong Tamo Branch

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The CSR-Teller serves customers at Metrobank’s Pasong Tamo Branch by processing deposits, withdrawals, payments, fund transfers, account servicing requests, and other over-the-counter transactions accurately and efficiently. Candidates typically need a bachelor’s degree, strong numerical and communication skills, customer-service ability, attention to detail, and basic computer proficiency. Prior teller, cashier, or banking experience may be advantageous, although entry-level applicants may be considered. The role requires integrity, professionalism, confidentiality, and the ability to follow banking controls and procedures. The successful candidate is expected to provide friendly service, balance transactions correctly, identify customer needs, comply with anti-money-laundering and security requirements, and work effectively in a branch environment.

About the employer

Metrobank, formally Metropolitan Bank & Trust Company, is one of the Philippines’ largest universal banks. Founded in 1962, it provides services to individual customers, businesses, corporations, and institutions through branches, digital channels, and specialized banking units. Its offerings include deposits, consumer loans, credit cards, payments, commercial and corporate banking, investment banking, treasury services, and wealth management. Metrobank is known for its extensive domestic network and focus on dependable customer service, responsible banking, and long-term client relationships. Employees generally work in a structured, regulated environment where accuracy, integrity, teamwork, and compliance are highly valued. The Pasong Tamo Branch is located in Makati, one of the country’s main financial and commercial centers, offering exposure to a diverse customer base and a busy metropolitan banking setting.

Working in Philippines

The Philippines offers career opportunities in banking, business-process outsourcing, technology, retail, healthcare, tourism, education, and manufacturing. Manila, Makati, Cebu, and Davao are major employment centers. Filipino culture is generally welcoming, family-oriented, community-minded, and strongly influenced by English and Western business practices. Urban lifestyles can be fast-paced, with varied dining, shopping, entertainment, and public transport, while provincial areas offer a slower pace and lower living costs. Foreign nationals normally need an appropriate work visa or permit arranged with employer support; visa-free tourist entry does not authorize employment. Relocating workers should secure a written offer, verify visa requirements, budget for housing and transport, and prepare for tropical weather and occasional typhoons. Living costs vary considerably, with Metro Manila typically being the most expensive area. Basic Filipino and English are widely used, making workplace communication comparatively accessible.