CSR - Teller, Office of South Metro Manila Area II

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The CSR-Teller handles daily branch transactions such as deposits, withdrawals, payments, cash balancing, account servicing, and basic customer inquiries. Candidates typically need a bachelor's degree, preferably in business, finance, accounting, or a related field, although relevant banking or cashier experience may also be considered. The role requires accuracy, integrity, customer-service skills, attention to detail, and the ability to work with cash and banking systems. Candidates are expected to follow Metrobank policies, meet service standards, protect customer information, identify unusual transactions, maintain efficient transaction processing, and support branch sales or service goals. Flexibility, professional communication, and willingness to work in the South Metro Manila area are important.

About the employer

Metrobank, formally Metropolitan Bank & Trust Company, is one of the Philippines' leading universal banks. Established in 1962, it provides retail and commercial banking, corporate finance, treasury, investment banking, remittance, wealth management, and digital banking services to individuals, businesses, and institutions. The bank operates through a broad network of branches, ATMs, and digital channels across the Philippines, with additional international presence. Metrobank is known for serving consumers, small and medium-sized enterprises, large corporations, and government-related clients. Its branch employees support everyday banking needs while helping customers access savings, loans, payments, and other financial products. The organization generally values customer focus, integrity, teamwork, operational discipline, and professional development. Benefits and compensation may vary by role, experience, location, and employment status.

Working in Philippines

The Philippines offers banking, business-process outsourcing, technology, retail, tourism, healthcare, education, and logistics opportunities, particularly in Metro Manila, Cebu, and Davao. Filipino culture is generally warm, family-oriented, community-minded, and respectful, with English widely used in workplaces. Lifestyle ranges from busy city living to quieter coastal and provincial communities; commuting and traffic can be challenging in Metro Manila, while housing costs vary significantly by location. Foreign nationals usually need an appropriate work visa or permit sponsored or supported by an employer, and requirements depend on nationality, role, and contract length. Filipinos relocating between islands should plan for transport, housing, healthcare access, and regional differences in climate and cost of living. The country has extensive beaches and outdoor destinations, but typhoons, earthquakes, and seasonal flooding should be considered when choosing a home and workplace.