CSR - Teller, Fort - MK Tan Branch

Role summary

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The CSR–Teller provides counter service at Metrobank’s Fort–MK Tan Branch, handling cash deposits, withdrawals, payments, account servicing, and customer inquiries accurately and efficiently. Candidates typically need a college degree, preferably in business, finance, accounting, or a related field, although relevant banking or customer-service experience may also be valued. The role requires strong numerical ability, attention to detail, integrity, and clear communication. The successful candidate is expected to follow banking procedures and regulatory controls, protect customer information, balance transactions correctly, meet service standards, and contribute to branch goals. Professional appearance, reliability, teamwork, and the ability to remain calm while assisting customers during busy periods are important.

About the employer

Metrobank, formally Metropolitan Bank & Trust Company, is one of the Philippines’ leading universal banks. Established in 1962, it serves individual customers, businesses, institutions, and government-related organizations through branches, digital channels, subsidiaries, and nationwide banking services. Its offerings include deposits, consumer loans, credit cards, payments, corporate banking, investment banking, treasury services, and wealth management. Metrobank is known for its extensive branch network and long-standing presence in the Philippine financial sector. Employees generally work in a structured, regulated environment where customer service, accuracy, compliance, teamwork, and professional development are important. As a major local employer, the bank offers opportunities across branch operations, relationship management, technology, risk, finance, and corporate support functions. Benefits and career progression vary by position and employment level.

Working in Philippines

The Philippines offers banking, shared-services, technology, tourism, healthcare, education, logistics, and retail opportunities, especially in Metro Manila, Cebu, Clark, and major regional cities. Luzon has the largest corporate and financial job market; Cebu is a major business-process and tourism center; and many Visayas and Mindanao destinations offer growing opportunities in services, trade, and hospitality. Filipino culture is generally warm, family-oriented, community-minded, and respectful, with English widely used in workplaces. Lifestyle ranges from busy urban living to relaxed coastal or provincial communities, though traffic and housing costs can be significant in Manila. Foreign nationals usually need an appropriate work visa or permit sponsored or supported by an employer; requirements vary by nationality and job. Relocating employees should arrange authenticated documents, health insurance, accommodation, transportation, and a realistic budget before arrival.