CSR - Teller, Metropolitan Park - iMet Branch

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The CSR-Teller handles over-the-counter transactions such as deposits, withdrawals, check encashment, fund transfers, and payments while providing courteous service to Metrobank customers. Requirements typically include a bachelor’s degree, strong numerical and communication skills, attention to detail, computer literacy, and the ability to follow banking policies and controls. Relevant cashier, branch banking, or customer-service experience may be advantageous, although entry-level applicants may be considered. The candidate is expected to maintain transaction accuracy, protect customer information, identify potential fraud or unusual activity, meet service standards, support branch sales and referrals, and work professionally in a fast-paced environment. Flexibility, integrity, reliability, and willingness to work at the Metropolitan Park iMet Branch are important.

About the employer

Metropolitan Bank & Trust Company, commonly known as Metrobank, is one of the Philippines’ largest universal banks. Established in 1962, it serves individual, business, institutional, and government customers through a nationwide branch and ATM network, digital banking platforms, and related financial-services subsidiaries. Its offerings include deposits, consumer loans, credit cards, payments, corporate and commercial banking, investment banking, treasury services, and wealth management. Metrobank is part of the Metrobank Group and is recognized as a major employer in Philippine banking. Branch employees support the bank’s customer-focused service model by processing transactions, resolving account concerns, promoting appropriate products, and maintaining strong operational controls. Benefits and compensation commonly vary by role, location, qualifications, and internal salary structure.

Working in Philippines

The Philippines is an archipelago with major employment centers in Luzon, especially Metro Manila, and growing opportunities in Cebu, Davao, and other urban areas. Banking, business-process outsourcing, technology, retail, tourism, healthcare, logistics, and education are common sectors for local and foreign professionals. Filipino culture is generally welcoming, family-oriented, and community-minded, with English widely used in business. Lifestyle ranges from highly urban living in Manila to more relaxed coastal and provincial communities. Costs are usually lower than in many Western cities, though rent and traffic in Metro Manila can be significant. Foreign nationals typically need an employer-sponsored work visa, commonly a 9(g) pre-arranged employee visa, and appropriate immigration clearance. Employers usually assist with documentation. Relocating requires budgeting for housing, transportation, healthcare, and initial deposits, while learning local customs and basic Filipino phrases can make adjustment easier.