CSR - Teller, A. Arnaiz - San Lorenzo Branch

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The CSR-Teller serves customers at the branch, processes deposits, withdrawals, payments, account transactions, and other over-the-counter requests accurately and efficiently. The role typically requires a bachelor's degree, preferably in business, finance, accounting, or a related field, although relevant banking or customer-service experience may also be considered. Candidates should be comfortable handling cash, verifying documents, following procedures, and using basic computer systems. Metrobank expects excellent customer service, attention to detail, integrity, numerical accuracy, professional communication, and the ability to work under pressure. The successful candidate should also support branch sales and service goals, maintain confidentiality, and comply with banking, security, and regulatory requirements.

About the employer

Metropolitan Bank & Trust Company, commonly known as Metrobank, is one of the Philippines’ largest universal banks. Established in 1962, it provides services to individual customers, businesses, institutions, and government-related organizations. Its offerings include deposits, consumer and commercial loans, credit cards, wealth management, treasury services, investment banking, payments, and digital banking. Metrobank operates through a broad branch and ATM network and continues to expand its mobile and online banking capabilities. The bank is part of the Metrobank Group, a major Philippine financial-services organization with interests in banking, insurance, leasing, and related businesses. As an employer, Metrobank offers opportunities in branch banking, operations, technology, risk, finance, relationship management, and corporate functions. This teller position supports the bank’s front-line service by ensuring reliable, secure, and professional day-to-day customer transactions.

Working in Philippines

The Philippines offers banking, outsourcing, technology, tourism, education, healthcare, and retail opportunities, especially in Metro Manila, Cebu, Davao, and Clark. Filipino culture is welcoming, family-oriented, community-minded, and strongly influenced by English, Spanish, and Asian traditions. Urban life provides extensive shopping, dining, transport, and entertainment, while the islands offer beaches, mountains, diving, and a generally relaxed lifestyle. Living costs vary: Manila is the most expensive, while Cebu, Davao, and provincial areas can be more affordable. Foreign nationals generally need an appropriate work visa or permit, usually sponsored or supported by an employer; tourist status does not authorize employment. New hires should confirm work authorization, taxes, health insurance, accommodation, commuting arrangements, and local registration before relocating. English is widely used in business, and learning basic Filipino can help with daily communication and workplace integration.