CSR - Teller, Office of South Metro Manila Area II

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The CSR-Teller serves customers at a Metrobank branch by processing deposits, withdrawals, payments, fund transfers, account-related requests, and other over-the-counter transactions accurately and efficiently. The role typically requires a bachelor's degree, preferably in business, finance, accounting, or a related field, along with strong numeracy, communication, customer-service, and computer skills. Candidates should be detail-oriented, trustworthy, professional, and comfortable handling cash and confidential information. The successful applicant is expected to follow banking procedures and regulatory requirements, balance transactions accurately, resolve routine customer concerns, support branch sales and service goals, and maintain a positive customer experience. Previous teller, cashier, or banking experience may be advantageous but is not always essential for entry-level applicants.

About the employer

Metropolitan Bank & Trust Company, commonly known as Metrobank, is one of the Philippines' major universal banks. Established in 1962, it provides retail and corporate banking, commercial lending, treasury, investment banking, wealth management, payments, and digital banking services. Metrobank serves individuals, businesses, institutions, and government-related clients through an extensive branch and ATM network, supported by online and mobile banking platforms. Its headquarters are in Makati City, the country's principal financial district. The bank is known for its broad domestic presence, established corporate franchise, and focus on dependable customer service and financial solutions. Employees may find opportunities across branch banking, operations, risk, technology, finance, relationship management, and other professional functions.

Working in Philippines

The Philippines offers banking, business-process outsourcing, technology, retail, healthcare, education, tourism, and manufacturing opportunities, especially in Metro Manila, Cebu, and Davao. Filipino culture is generally warm, family-oriented, community-minded, and English-friendly, which helps international workers adapt. Metro Manila provides the widest career options but has heavy traffic and higher housing costs; Cebu and Davao offer a somewhat more relaxed lifestyle. The country has tropical weather, beaches, mountains, and a relatively affordable cost of living outside central business districts. Foreign employees usually need an employer-sponsored work permit, commonly an Alien Employment Permit and appropriate work visa, before starting employment. Requirements vary by nationality and contract, so confirmation with the employer and the Philippine Bureau of Immigration is important. Relocating applicants should budget for housing deposits, health insurance, transport, and document processing.