CSR - TELLER, OFFICE OF CENTRAL METRO MANILA AREA II

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The CSR-Teller is expected to handle cash transactions, deposits, withdrawals, bills payments, account servicing, and customer inquiries accurately and efficiently. Typical requirements include a bachelor’s degree, preferably in business, finance, accounting, or a related field; strong numerical and communication skills; customer-service orientation; and willingness to work in a branch environment. Prior teller, cashier, or banking experience may be advantageous, although entry-level applicants may be considered. The successful candidate should maintain confidentiality, follow internal controls and regulatory procedures, balance transactions carefully, identify unusual activity, and provide courteous service. Reliability, attention to detail, professional presentation, integrity, and the ability to work under time pressure are important expectations.

About the employer

Metropolitan Bank & Trust Company, commonly known as Metrobank, is one of the Philippines’ major universal banks. Established in 1962, it provides a broad range of services to individuals, businesses, corporations, institutions, and investment clients. Its offerings include deposits, consumer loans, credit cards, payments, corporate and commercial banking, treasury services, wealth management, and digital banking. Metrobank operates through branches, offices, ATMs, and online channels across the country, serving customers in both metropolitan and regional areas. The bank is part of the GT Capital Holdings group and is known for its established domestic presence and broad financial-services platform. A branch CSR-Teller supports Metrobank’s frontline operations by processing transactions, assisting customers, promoting appropriate banking products, and helping maintain secure, compliant, and efficient branch service.

Working in Philippines

The Philippines offers employment opportunities in banking, shared services, information technology, healthcare, education, tourism, logistics, retail, and business-process outsourcing. Major career hubs include Metro Manila, Cebu, Clark, and Davao, while tourism and hospitality work is common in islands such as Boracay, Palawan, and Bohol. Filipino culture is generally warm, family-oriented, community-minded, and respectful, with English widely used in workplaces. Lifestyle ranges from busy urban living to relaxed coastal communities, but traffic, weather disruptions, and varying infrastructure are practical considerations. Foreign nationals usually need an employer-sponsored work visa or permit; requirements depend on nationality, role, and contract, and employment should be secured before relocating. New arrivals should budget for housing deposits, transportation, healthcare, and utilities. Domestic flights and ferries connect the major islands, although travel times can vary significantly during rainy-season weather.