CSR - Teller, Skyland Plaza Branch

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The CSR–Teller handles over-the-counter transactions such as deposits, withdrawals, encashments, payments, and account servicing while delivering accurate and courteous customer service. Candidates typically need a bachelor’s degree, preferably in business, finance, accounting, or a related field, along with strong numerical, communication, and interpersonal skills. Experience in banking, cash handling, or customer service is advantageous, although entry-level applicants may be considered. The role requires attention to detail, integrity, professional appearance, confidentiality, and the ability to follow banking controls and compliance procedures. The candidate is expected to work efficiently under pressure, balance cash accurately, identify customer needs, and support branch sales and service goals.

About the employer

Metropolitan Bank & Trust Company, commonly known as Metrobank, is one of the Philippines’ largest universal banks. Founded in 1962, it provides retail and commercial banking, corporate finance, treasury, investment banking, wealth management, payments, and digital banking services. Metrobank serves individuals, businesses, institutions, and government-related clients through a nationwide branch and ATM network, supported by online and mobile banking platforms. The bank is part of the Metrobank Group, a diversified financial services organization with interests in banking, insurance, investment banking, and related businesses. Its employees work in a regulated environment that emphasizes customer service, responsible banking, operational accuracy, risk management, and financial inclusion. A branch CSR–Teller contributes directly to the daily customer experience and helps maintain efficient, secure branch operations.

Working in Philippines

The Philippines offers job opportunities in banking, shared services, technology, healthcare, education, tourism, logistics, and business-process operations, especially in Metro Manila, Cebu, and Davao. Filipino culture is community-oriented, family-centered, hospitable, and strongly influenced by both Asian and Western traditions. Life can be affordable compared with many international cities, although housing and transport costs are higher in central Manila. The country has tropical weather, beaches, mountains, diverse regional cuisines, and active urban centers. Foreign nationals generally need an appropriate work visa or permit before taking employment; employers commonly assist with applications, while short-term visitors cannot legally work. Relocating applicants should arrange a valid passport, employment contract, health insurance, accommodation, and emergency funds. Learning basic Filipino phrases and understanding local transport, holidays, weather risks, and workplace etiquette can make adjustment easier. Philippine cities offer modern services, but traffic, humidity, and occasional infrastructure disruptions should be expected.