CSR - Teller, Kalibo Branch

Role summary

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The CSR-Teller serves customers at Metrobank’s Kalibo Branch by processing deposits, withdrawals, payments, fund transfers, account-related requests, and other over-the-counter transactions accurately and efficiently. The role generally requires a bachelor’s degree, preferably in business, finance, accounting, or a related field, along with strong numeracy, attention to detail, communication skills, and customer-service ability. Experience in banking, cashiering, or handling cash is advantageous, although suitable entry-level applicants may be considered. Candidates are expected to maintain transaction accuracy, follow bank policies and regulatory requirements, protect customer information, identify unusual transactions, balance cash daily, and represent Metrobank professionally. Flexibility, integrity, teamwork, and willingness to work on-site in Kalibo are important.

About the employer

Metropolitan Bank & Trust Company, commonly known as Metrobank, is one of the Philippines’ major universal banks. Established in 1962, it provides services to individuals, businesses, institutions, and investment clients through branches, digital channels, subsidiaries, and partner networks. Its offerings include deposits, consumer loans, credit cards, payments, corporate banking, treasury services, investment banking, and wealth management. Metrobank serves customers across the Philippines and maintains a significant presence in key regional centers, including Western Visayas. The bank is recognized as a large, established employer with structured operations, formal training, and career opportunities in branch banking, technology, risk, finance, and customer service. Branch employees support everyday banking needs while helping the institution maintain service quality, operational control, and regulatory compliance.

Working in Philippines

The Philippines is an archipelago with job opportunities concentrated in Metro Manila, Cebu, Davao, Iloilo, and other regional cities. Banking, business-process services, retail, tourism, healthcare, education, technology, and logistics are important employment sectors. Kalibo, in Aklan, offers a quieter provincial lifestyle, lower living costs than Manila, and access to beaches and Boracay, while major career opportunities may require relocation to larger cities. Filipino and English are widely used, and communities are generally welcoming, family-oriented, and socially active. Daily life includes affordable local food, public transport, tropical weather, and occasional typhoons. Foreign nationals normally need an appropriate work visa or permit sponsored or supported by an employer; tourist status does not authorize employment. Employers usually guide successful hires through documentation. Filipinos relocating within the country generally need standard identification and employment records, and should budget for housing, transportation, healthcare, and emergency travel.