CSR - Teller, Iloilo - Guanco JM Basa Branch

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The CSR-Teller serves customers at Metrobank’s Guanco JM Basa Branch in Iloilo by processing deposits, withdrawals, payments, fund transfers, and other routine transactions accurately and efficiently. Candidates generally need a bachelor’s degree, preferably in finance, accounting, business, or a related field, strong numerical and communication skills, computer literacy, and a customer-focused attitude. Previous cashier, teller, or banking experience may be advantageous, although entry-level applicants may be considered. The role expects careful cash handling, adherence to bank policies and regulatory controls, confidentiality, professional appearance, and the ability to identify customer needs while maintaining efficient service. Flexibility, integrity, attention to detail, and willingness to meet branch service and operational standards are essential.

About the employer

Metropolitan Bank & Trust Company, commonly known as Metrobank, is one of the Philippines’ largest universal banks. Founded in 1962, it provides services to individual customers, businesses, corporations, and institutional clients through branches, digital channels, and specialized financial subsidiaries. Its offerings include deposits, consumer loans, credit cards, payments, investments, treasury services, and corporate banking. Metrobank has a broad national presence and is recognized as a major employer in the Philippine banking sector. Branch employees support customers with everyday transactions while helping maintain secure, compliant, and reliable banking operations. The bank typically values customer service, integrity, teamwork, professional development, and responsible financial management. Compensation and benefits vary by position, location, experience, and employment status, with formal training commonly provided for entry-level banking roles.

Working in Philippines

The Philippines offers varied opportunities in banking, business-process services, technology, tourism, retail, healthcare, manufacturing, and education. Iloilo is a relaxed regional center with growing business activity, good food, heritage districts, and a generally lower cost of living than Manila. Filipino culture is warm, family-oriented, community-minded, and strongly influenced by English, Spanish, Asian, and indigenous traditions. Island life ranges from busy urban areas to quiet beaches and rural communities; public transport is affordable, though traffic and weather can affect travel. Foreign nationals must have the appropriate work authorization, normally an employer-supported 9(g) work visa or relevant permit, and cannot legally work on a tourist visa. Filipinos do not need a visa to relocate within the country. New arrivals should budget for housing, utilities, healthcare, transport, and typhoon-season disruptions, while checking current immigration and employment rules before moving.