CSR - Teller, Bacolod - Ayala Capitol Central Branch

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The CSR–Teller handles daily over-the-counter transactions such as deposits, withdrawals, payments, check processing, account inquiries, and other branch services. Candidates are generally expected to have a college degree, strong numerical and customer-service skills, attention to detail, good communication, and basic computer proficiency. Cash-handling or banking experience is helpful but may not always be required for entry-level applicants. The role requires accuracy, integrity, professionalism, and the ability to follow strict banking controls and procedures. The successful candidate should be comfortable working with customers, balancing cash, meeting service standards, protecting confidential information, and supporting the branch team during busy periods.

About the employer

Metrobank, formally Metropolitan Bank & Trust Company, is one of the Philippines’ largest and most established universal banks. Founded in 1962, it serves individual customers, businesses, corporations, and institutions through a nationwide branch network and digital banking channels. Its services include deposits, consumer loans, credit cards, payments, corporate banking, investment products, and wealth management. Metrobank is known as a major Philippine financial institution with a strong focus on customer service, responsible banking, operational controls, and digital transformation. Employees may receive structured training, career-development opportunities, and standard corporate benefits, although specific packages depend on the position and employment status. A branch teller role offers practical experience in retail banking, cash operations, customer relations, and compliance, making it a useful entry point for candidates seeking a long-term career in banking.

Working in Philippines

The Philippines offers job opportunities in banking, business-process outsourcing, tourism, education, healthcare, retail, technology, and logistics. Metro Manila has the broadest corporate market, while Cebu, Davao, Iloilo, and Bacolod offer growing regional employment and generally lower living costs. Filipino culture is welcoming, family-oriented, and strongly influenced by community, faith, food, and English-language communication. Lifestyle ranges from busy urban living to relaxed coastal and provincial communities, with affordable local transport and diverse food options. Foreign nationals normally need an appropriate work visa or permit before employment; common routes involve employer sponsorship, an Alien Employment Permit, and a 9(g) work visa. Temporary visitors should not work without authorization. Relocating to Bacolod usually means moderate rent, a slower pace, warm weather, and access to beaches and nearby islands. Applicants should confirm visa rules, taxes, healthcare, housing, and employment benefits before moving.