Head of Technology, Modern Airline Retailing

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

Qantas is seeking a senior technology leader to shape and deliver the systems supporting modern airline retailing, including customer offers, product distribution, payments, and digital sales channels. The role requires strong experience in enterprise technology, airline retailing, e-commerce, APIs, cloud platforms, data, and technology transformation. The successful candidate will lead multidisciplinary teams, manage strategic partners and budgets, and work closely with commercial, digital, operational, and technology stakeholders. Candidates are expected to provide clear strategic direction, deliver secure and scalable solutions, champion customer-focused innovation, and manage complex change in a large, highly regulated organisation. Strong communication, executive-level influencing, commercial judgement, and experience delivering technology outcomes at scale are important.

About the employer

Qantas Airways Limited is Australia’s national airline and one of the world’s oldest continuously operating airlines. Founded in 1920, the Qantas Group operates domestic and international passenger services under the Qantas and Jetstar brands, along with freight, loyalty, catering, engineering, and other aviation-related businesses. Its main corporate base is in Sydney, with major operational hubs across Australia. Qantas is known for its extensive domestic network, long-haul international services, strong safety record, and prominent role in connecting Australia with global markets. The group employs thousands of people across aviation, technology, customer service, engineering, airport operations, and corporate functions. Its technology teams support digital booking, loyalty, payments, distribution, operations, and modern retailing initiatives, making the organisation a significant employer for experienced technology and airline professionals.

Working in Australia

Australia is a large island continent offering opportunities in aviation, technology, healthcare, construction, education, tourism, finance, and skilled trades. Major employment centres include Sydney, Melbourne, Brisbane, Perth, Adelaide, and Canberra; regional areas may offer additional opportunities and migration incentives. Australian workplace culture is generally collaborative, practical, and relatively informal, with strong emphasis on safety, fairness, and work-life balance. Lifestyle choices range from vibrant city living and cultural events to beaches, national parks, outdoor sports, and quieter regional communities. Visa options include employer-sponsored skilled visas, independent skilled migration, graduate visas, and working-holiday arrangements, depending on nationality, qualifications, age, and occupation. Prospective employees should check current rules with the Australian Department of Home Affairs. Relocation costs, housing, healthcare arrangements, taxation, and professional accreditation should be planned before moving.