Human Resources Officer - Royal Orchid Sheraton Riverside Hotel Bangkok

Role summary

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The Human Resources Officer supports daily HR operations at Royal Orchid Sheraton Riverside Hotel Bangkok, including recruitment coordination, onboarding, employee records, attendance, benefits, training administration and staff welfare. Candidates should have a degree or diploma in Human Resources, hospitality management or a related field, along with relevant hotel or HR experience. Good knowledge of Thai labour practices, employment documentation and HR systems is advantageous. The role requires strong communication, confidentiality, organisation and attention to detail. The successful candidate is expected to provide responsive support to employees and managers, follow Marriott and hotel policies, maintain accurate records, and contribute to a professional, inclusive and service-focused workplace.

About the employer

Royal Orchid Sheraton Riverside Hotel Bangkok is a luxury riverside hotel operated under the Sheraton brand of Marriott International. Located along the Chao Phraya River, the hotel serves leisure travellers, business guests, groups and events, offering accommodation, restaurants, meeting facilities, recreational amenities and views of Bangkok’s historic riverfront. As part of Marriott International, it follows global standards for hospitality, guest service, employee development and workplace conduct. The property provides a multicultural working environment with opportunities across rooms, food and beverage, culinary, engineering, finance, sales and human resources. Employees may benefit from Marriott’s international training resources, career mobility programmes and hotel-industry discounts, subject to local terms and eligibility. The hotel’s HR team supports the employee lifecycle and helps maintain the service culture expected from a major international hospitality operation.

Working in Thailand

Thailand offers varied hospitality opportunities in Bangkok, Phuket, Koh Samui, Krabi, Pattaya and other coastal destinations, particularly in hotels, resorts, restaurants, wellness and tourism services. Bangkok provides stronger year-round employment and urban conveniences, while the islands offer a slower lifestyle, beaches, outdoor activities and seasonal tourism. Thai culture values politeness, respect for hierarchy, family, Buddhism and thoughtful service; learning basic Thai is highly useful. Living costs vary, with Bangkok and popular islands generally more expensive than smaller towns. Foreign nationals normally need an employer-sponsored Non-Immigrant B visa and work permit before legally working; requirements depend on nationality, role and employer, so confirmation with the company and a Thai embassy is essential. Relocating employees should arrange accommodation, health insurance, document copies and financial savings, and check transport, weather and visa conditions before arrival.