Waiter / Waitress / Hostess

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Waiter, Waitress or Hostess welcomes guests, manages seating, takes food and beverage orders, serves meals, responds to requests and helps maintain an excellent dining experience. Candidates should have good communication and customer-service skills, a polite and professional manner, attention to detail and the ability to work well in a team. Previous restaurant or hotel experience is helpful, while knowledge of food, beverages and basic service procedures is an advantage. The role requires flexibility to work shifts, weekends and public holidays, along with the ability to remain calm during busy service periods. A well-groomed appearance, reliable attitude and willingness to follow Marriott service standards are expected.

About the employer

Marriott International is a global hospitality company operating a large portfolio of hotels and resorts across many brands, including Marriott Hotels, Sheraton, Westin, Le Méridien and The Ritz-Carlton. Its properties provide accommodation, dining, meetings, events and leisure services for business and holiday travellers. Petaling Jaya Marriott Hotel is located in Selangor, Malaysia, and serves both local and international guests, with hotel rooms, restaurants, event facilities and guest amenities. Marriott places strong emphasis on guest satisfaction, professional service, teamwork, diversity and employee development. Staff may receive training, career progression opportunities and access to hospitality benefits, depending on the property and employment terms. Working in a Marriott restaurant can provide useful experience in international hotel operations and customer service.

Working in Malaysia

Malaysia offers hospitality, tourism, retail, technology, manufacturing and business-services opportunities, particularly in Kuala Lumpur, Selangor, Penang, Langkawi, Sabah and Sarawak. The country combines Malay, Chinese, Indian and indigenous cultures, with diverse festivals, excellent food and generally welcoming communities. Urban life is convenient and affordable compared with many global cities, while beaches, islands, rainforests and highlands provide easy weekend escapes. Employees should expect a warm, humid climate and a multicultural workplace where English is widely used in hotels, although Malay is the national language. Foreign workers normally need an employer-sponsored work permit or employment pass, and must not begin work before approval. Employers commonly guide successful candidates through immigration and medical requirements. Before relocating, confirm salary, accommodation, transport, insurance, contract terms and visa sponsorship. Petaling Jaya has strong public transport links, shopping, dining and access to Kuala Lumpur.