Club Lounge Attendant

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Club Lounge Attendant welcomes guests, provides personalised service, prepares and presents food and beverages, maintains the lounge, and supports a polished guest experience throughout the day. Candidates should have hospitality or hotel experience, strong communication skills, excellent grooming and attention to detail, and the ability to work efficiently in a busy environment. Knowledge of food safety, beverage service and luxury-service standards is desirable. The role requires flexibility to work weekends, public holidays and varied shifts. The successful candidate is expected to be warm, professional, discreet and proactive, with a genuine interest in anticipating guest needs and representing The Ritz-Carlton’s high service standards.

About the employer

The Ritz-Carlton Melbourne is a luxury hotel operated by Marriott International, one of the world’s largest hospitality companies. Located in Melbourne’s Southbank precinct, the hotel offers premium accommodation, restaurants, event facilities, spa services and an exclusive Club Lounge. The Ritz-Carlton brand is recognised for refined surroundings, personalised service and a strong focus on creating memorable guest experiences. Employees work in an international hotel environment with opportunities to develop skills across food and beverage, rooms, events and guest services. Marriott supports structured training, career mobility and workplace inclusion across its properties. Team members are expected to demonstrate professionalism, genuine care, discretion and attention to detail while delivering the brand’s luxury service standards.