Food and Beverage and Events Service Expert

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Food and Beverage and Events Service Expert supports restaurant, bar, banquet and event operations at Sheraton Johor Bahru. Requirements typically include customer-service experience, good communication skills, a professional appearance, teamwork and flexibility to work shifts, weekends and public holidays. Candidates should be comfortable taking orders, serving food and beverages, setting up event spaces, handling guest requests and maintaining cleanliness and service standards. Hospitality experience is helpful, while knowledge of English and local languages is an advantage. The successful candidate is expected to be attentive, courteous, reliable and able to deliver consistent service in a busy hotel environment.

About the employer

Sheraton Johor Bahru is part of Marriott International, one of the world's largest hospitality companies, with a broad portfolio of hotels and resorts across many countries. The Sheraton brand is known for welcoming public spaces, full-service accommodation, restaurants, bars, meetings and events facilities, and a strong focus on bringing people together. In Johor Bahru, the hotel serves business travellers, leisure guests, families and event groups visiting southern Malaysia and the nearby Singapore market. Employees generally work within Marriott's service culture, which emphasizes guest care, teamwork, professionalism, inclusion and career development. Depending on the position and property, benefits may include staff meals, uniforms, training, hotel discounts and opportunities to transfer within the Marriott network.

Working in Malaysia

Malaysia offers hospitality opportunities in hotels, resorts, restaurants, events and tourism, particularly in Johor Bahru, Kuala Lumpur, Penang, Langkawi, Sabah and Sarawak. Johor Bahru is a busy, affordable city near Singapore, with shopping malls, local food, cultural attractions and easy access to coastal destinations such as Desaru and the Mersing islands. Malaysian culture is diverse, combining Malay, Chinese, Indian and indigenous traditions, with English widely used in hotels. The lifestyle is generally warm, social and food-focused, although traffic and tropical heat can be challenging. Foreign workers usually need employer sponsorship, an approved work permit and a medical examination; working before approval is not permitted. Candidates should confirm visa, accommodation, transport, insurance and contract details with Marriott before relocating.