Senior Manager, Learning Delivery and Pre-Openings

Role summary

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The Senior Manager, Learning Delivery and Pre-Openings leads learning initiatives for Marriott properties in Thailand, with particular responsibility for preparing new hotels to open successfully. Requirements typically include a bachelor’s degree, substantial hospitality training or human resources experience, strong knowledge of adult learning and service standards, excellent presentation skills, and fluent English; Thai language and regional hotel experience are advantageous. The successful candidate is expected to design and deliver practical training, coordinate pre-opening learning plans, coach hotel leaders, monitor training quality, manage multiple stakeholders, travel regularly, and ensure Marriott brand standards are consistently implemented.

About the employer

Marriott International is one of the world’s largest hospitality companies, operating and franchising a broad portfolio of hotels and resorts across luxury, premium and select-service segments. Its brands include Marriott Hotels, The Ritz-Carlton, St. Regis, W Hotels, Westin, Sheraton, Le Méridien, Renaissance, Courtyard and many others. Marriott is known for structured service standards, global career opportunities, hotel pre-opening expertise and extensive employee learning programs. The Thailand Area Office supports properties throughout Thailand, helping hotels with operations, commercial performance, people development and brand consistency. The company places strong emphasis on hospitality, inclusion, professional development and creating memorable guest experiences. Employment packages may include performance incentives, insurance, staff accommodation or meals in some locations, travel-related benefits and access to Marriott’s global associate programs, although benefits vary by position and employing entity.

Working in Thailand

Thailand offers opportunities in hotels, resorts, restaurants, wellness, tourism sales and pre-opening projects, particularly in Phuket, Koh Samui, Krabi, Pattaya and Bangkok. Island life is generally warm, social and outdoors-focused, with beaches, diving, boating, wellness activities and a relaxed dining culture. Phuket has the broadest international community and transport links; Koh Samui is smaller and resort-oriented, while Krabi offers a quieter lifestyle with excellent nature access. Thai culture values politeness, respect for hierarchy, flexibility and relationship building. Foreign nationals normally need an employer-sponsored Non-Immigrant B visa and work permit before working legally; requirements depend on nationality, role and employer. Candidates should confirm sponsorship, tax treatment, housing, insurance, transport and relocation support in writing. Costs vary considerably: island rents and imported goods can be expensive, while local food and transport remain comparatively affordable. Thailand’s rainy seasons and tourist cycles can affect work and travel plans.