GDS Consulting_ServiceNow Senior Developer

Role summary

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The ServiceNow Senior Developer designs, configures, customizes, tests, and supports ServiceNow solutions for EY clients. Requirements typically include several years of ServiceNow development experience, strong knowledge of JavaScript, ITSM processes, integrations, workflows, business rules, scripting, and platform configuration. Experience with ServiceNow certifications, Agile delivery, web services, and implementation projects is advantageous. The candidate is expected to translate business requirements into scalable technical solutions, produce quality documentation, conduct code reviews and testing, troubleshoot production issues, and collaborate effectively with consultants, architects, clients, and distributed delivery teams. Strong communication, analytical thinking, stakeholder management, and the ability to mentor junior developers are important for success.

About the employer

EY, formerly Ernst & Young, is a global professional-services organization providing assurance, consulting, strategy and transactions, and tax services. Its teams help businesses, governments, and other institutions manage risk, improve performance, adopt new technologies, and respond to changing markets. EY Global Delivery Services supports clients and EY practices worldwide through delivery centers offering technology, analytics, finance, risk, and business-process expertise. In the Philippines, EY has established operations in locations including Manila and Cebu, employing professionals who work with international teams and clients. The company places emphasis on innovation, collaboration, professional development, inclusion, and building technology-enabled business solutions. This role sits within EY’s consulting and technology environment, where ServiceNow specialists help organizations improve IT service management, automate workflows, and modernize enterprise operations.

Working in Philippines

The Philippines offers strong opportunities in IT consulting, software development, business-process services, cybersecurity, finance, healthcare, tourism, and remote work. Manila has the largest corporate market, while Cebu is a major technology, outsourcing, and shared-services hub with a lower cost of living and access to beaches and island destinations. Filipino culture is generally welcoming, family-oriented, English-friendly, and relationship-driven; respect and adaptability are valued in workplaces. Lifestyle ranges from busy urban living to relaxed coastal communities, with affordable food and services compared with many Western countries. Foreign employees normally need an employer-sponsored work permit and appropriate visa, while short stays may be possible under visitor rules; requirements should be confirmed with Philippine authorities. Relocation planning should cover housing, healthcare, tax obligations, transportation, internet reliability, and typhoon preparedness. Cebu offers a practical balance of career opportunities, modern amenities, and island living.