Learning and Development Officer

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Learning and Development Officer supports the planning, coordination and delivery of employee training across the hotel. Requirements typically include a diploma or degree in human resources, hospitality, education or a related field, along with experience in hotel training, staff development or administration. Strong communication, presentation and organisational skills are essential. The successful candidate is expected to identify training needs, maintain learning records, coordinate orientation and departmental programmes, support performance development and help ensure compliance with Marriott and hotel standards. The role suits a proactive, approachable and well-organised person who can work with employees at all levels and manage several training activities efficiently.

About the employer

Palm Garden Hotel Putrajaya, a Tribute Portfolio Hotel, is a hospitality property located in the IOI Resort City area of Putrajaya, Malaysia. As part of Marriott International’s Tribute Portfolio, the hotel combines the character of an independent property with the support, systems and global standards of a major international hotel group. It serves business travellers, leisure guests, families, wedding parties and conference visitors, with accommodation, dining, meetings and recreational facilities. The hotel’s location provides access to Putrajaya’s administrative district, shopping destinations, golf facilities and major transport links to Kuala Lumpur International Airport and the Klang Valley. Employees can expect a structured hotel environment with opportunities to work across guest services, food and beverage, events, rooms and corporate support functions. Learning and development staff play an important role in maintaining service quality and encouraging employee growth.

Working in Malaysia

Malaysia is not one island but a country made up of Peninsular Malaysia and the states of Sabah and Sarawak on Borneo, together with smaller islands such as Langkawi and Penang. Hotel and tourism jobs are widely available in Kuala Lumpur, Putrajaya, Penang, Langkawi, Johor, Sabah and Sarawak, especially in operations, culinary services, events, sales and training. The culture is multicultural, with Malay, Chinese, Indian and indigenous influences, and English is commonly used in hotels. Malaysia offers warm weather, varied food, relatively affordable living and convenient transport, although Kuala Lumpur and resort islands can be more expensive. Foreign employees generally need an employer-sponsored Employment Pass, with approval handled through the company and Malaysian authorities. Candidates should secure a written offer, confirm accommodation and insurance, check passport validity and understand local employment conditions before relocating.