Front Office Manager - Arabic Speaker

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Front Office Manager oversees daily reception and guest-services operations, ensuring efficient check-in and check-out, accurate billing, strong guest satisfaction, and effective coordination with housekeeping and other departments. Candidates should have previous front-office or hotel supervisory experience, strong communication and leadership skills, and confidence handling guest concerns and operational decisions. Arabic and English fluency is expected for this role, while additional languages are advantageous. The successful candidate should be organized, service-focused, commercially aware, and comfortable working shifts, weekends, and public holidays. Familiarity with hotel property-management systems, Marriott service standards, staff scheduling, and UAE hospitality practices is also beneficial.

About the employer

Aloft by Marriott Al Mina Dubai is a contemporary hotel operated under Marriott International's Aloft brand. Located in Dubai, the property is designed for modern travelers and combines stylish accommodation with social public spaces, restaurants, bars, meeting facilities, and technology-focused guest services. Aloft hotels generally offer an energetic, informal atmosphere, with an emphasis on design, music, connectivity, and approachable service. As part of Marriott International, the hotel benefits from established global operating standards, structured training, career-development opportunities, and an international hospitality network. Employees may work with guests and colleagues from many nationalities, making cultural awareness, teamwork, and adaptability important. The property serves leisure travelers, business visitors, groups, and local events, creating varied operational experience for front-office and hotel-management professionals.

Working in United Arab Emirates

The United Arab Emirates is not an island, but it offers strong opportunities across hospitality, tourism, aviation, retail, finance, technology, and construction. Dubai provides a fast-paced international lifestyle, modern infrastructure, excellent restaurants, beaches, shopping, and extensive leisure activities. The culture blends Emirati traditions with a large expatriate community, so respect for local customs, modest public behavior, and awareness of Islamic holidays are important. Most overseas employees require employer-sponsored residence and work visas; the company commonly arranges medical testing, Emirates ID processing, and work authorization after an offer is accepted. Relocation packages vary and may include accommodation, transport, flights, medical insurance, or annual leave benefits. Living costs, particularly rent, can be high, so candidates should confirm the complete package, working hours, probation terms, and accommodation arrangements before relocating.