Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Reservation Agent
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Reservation Agent manages guest bookings, amendments, cancellations, and inquiries through telephone, email, and reservation systems. Candidates should have strong communication and customer-service skills, good computer literacy, attention to detail, and the ability to work accurately under pressure. Previous experience in hotel reservations, front office, or a similar hospitality role is preferred. Familiarity with hotel property-management systems and fluent English are valuable; knowledge of additional languages is an advantage. The successful candidate is expected to provide prompt, polished assistance, maintain accurate booking information, support occupancy and revenue goals, and coordinate effectively with Front Office, Sales, and other hotel departments.
Can I work in Bali?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Employer plan plus a USD 100 a month levy; managers and experts only.
Official source: Directorate General of Immigration: work visas for foreign workers. Checked October 2026.
What the job usually comes with in Bali
Usual for Bali, varies by employer. Checked October 2026.
| Housing | Local staff live off site; managers get a villa or an allowance |
|---|---|
| Meals | Duty meals |
| Flights | Joining flight and a yearly home ticket (senior staff) |
| Service charge | 95% of the service charge goes to staff (by law) |
| Contract | Fixed term, up to 2 years |
| Leave | 12 days; one month religious-holiday bonus (by law) |
| Income tax | 5% to 35% |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
Working in Bali
Who can work there by passport, what a job usually includes, and island life.
About KARV A Luxury Collection Resort & Spa Jimbaran
KARV A Luxury Collection Resort & Spa Jimbaran is presented as a luxury hospitality property in Jimbaran, Bali, serving leisure and business travelers in one of Indonesia’s best-known resort destinations. As part of Marriott International’s Luxury Collection environment, the resort is expected to focus on distinctive local character, refined guest service, high-quality accommodation, dining, wellness, and personalized experiences. Reservation colleagues are central to the guest journey, helping travelers select suitable rooms, understand packages, and receive accurate information before arrival. The property’s operations typically involve close coordination among Reservations, Front Office, Revenue Management, Sales, Housekeeping, Food and Beverage, and Guest Relations. Employment may offer exposure to international service standards, structured hotel training, and career development within a global hospitality network. Exact ownership, benefits, and employment conditions should be confirmed directly with the recruiting property.