Chief Butler

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Chief Butler leads the butler team and delivers highly personalized service to luxury-resort guests. Requirements typically include several years of experience in luxury hotels, guest relations, front office, or butler service; strong English communication; professional grooming; excellent organizational skills; and confidence handling VIP guests, special requests, complaints, and private information. Knowledge of local culture, food and beverage, dining etiquette, and luxury service standards is valuable. The successful candidate is expected to coach team members, coordinate closely with housekeeping, food and beverage, and front office departments, anticipate guest needs, maintain detailed service records, and ensure consistently warm, discreet, and efficient experiences. Flexibility, leadership, calm decision-making, and availability for shifts, weekends, and holidays are essential.

About the employer

KARV A Luxury Collection Resort & Spa Jimbaran is presented as a luxury hospitality property in Jimbaran, Bali, serving international leisure travelers, couples, families, and private or wellness-focused guests. A resort of this type is expected to emphasize personalized service, elegant accommodation, destination dining, spa experiences, and local Balinese character. As part of a luxury collection-style operation, the property would place strong importance on discreet guest care, attention to detail, cultural sensitivity, and memorable experiences rather than purely transactional service. The Chief Butler would support this positioning by coordinating tailored stays for VIP and high-value guests and by maintaining close communication across resort departments. Exact ownership, opening details, benefits, and employment conditions should be confirmed directly with the hiring company, as public information about the property and the advertised position may be limited or subject to change.

Working in Indonesia

Bali is Indonesia’s best-known island for international hospitality careers, with opportunities in resorts, villas, restaurants, wellness, events, and tourism management, especially in Jimbaran, Nusa Dua, Seminyak, Ubud, and Canggu. Balinese culture values community, family, ceremony, respect, and hospitality; appropriate dress and behavior at temples are important. Lifestyle ranges from beach living and wellness activities to busy tourism districts, while traffic, humidity, and seasonal rainfall should be considered. Living costs vary considerably, with staff accommodation often making resort employment more practical. Foreign nationals generally need an employer-sponsored work permit and KITAS; working on a tourist visa is not permitted. Employers may assist with immigration, accommodation, meals, transport, health coverage, and flights, but these benefits must be confirmed in writing. Bring certified documents, allow time for administration, and check current Indonesian immigration rules before relocating.