Assistant Director of Rooms

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Director of Rooms supports the Director of Rooms in overseeing front office, housekeeping, guest services and overall room operations at Renaissance Bali Nusa Dua Resort. Requirements typically include a degree or diploma in hospitality, several years of experience in rooms division or hotel operations, strong knowledge of front office and housekeeping standards, and excellent English communication skills. Experience with hotel property-management systems, budgeting, scheduling and team leadership is highly desirable. The successful candidate is expected to deliver memorable guest experiences, maintain service and cleanliness standards, resolve complaints professionally, coach colleagues, monitor operational performance and work collaboratively across departments. Flexibility, commercial awareness, cultural sensitivity and a hands-on leadership style are important in this resort environment.

About the employer

Renaissance Bali Nusa Dua Resort is a Marriott International property located in the Nusa Dua resort area of Bali, Indonesia. Renaissance Hotels is Marriott’s lifestyle brand, designed for travelers who value local culture, distinctive design, discovery and personalized service. The resort provides accommodation, restaurants and bars, event facilities, leisure amenities and guest experiences for both holiday and business travelers. As part of Marriott International, the hotel benefits from global operating standards, structured training, career development opportunities and an international hospitality network. Its teams serve a diverse clientele while highlighting Balinese warmth, traditions and surroundings. The resort environment is collaborative and service-focused, with strong emphasis on guest satisfaction, operational quality, responsible hospitality and employee growth. Roles may include benefits such as meals, uniforms, training, service charge participation and staff accommodation or transport, depending on the employment package.

Working in Indonesia

Indonesia is an archipelago, with Bali, Java, Lombok and many other islands offering hospitality, tourism, diving, wellness and food-service opportunities. Bali is especially active for international resorts, villas, restaurants, events and wellness businesses, while Jakarta and major cities provide broader corporate and hotel careers. Balinese culture emphasizes community, ceremony, respect and a strong Hindu heritage; visitors should dress modestly at temples and observe local customs. Lifestyle ranges from busy resort areas to quieter coastal villages, with beaches, surfing, hiking and varied food readily available. Living costs depend on location, with tourist centers generally more expensive. Foreign employees normally need an employer-sponsored work permit and appropriate Indonesian work visa before starting employment; working on a tourist visa is not permitted. Employers commonly assist with immigration, accommodation, transport, meals and insurance, but candidates should confirm all terms. Learn basic Indonesian, prepare certified documents and expect tropical weather, traffic and seasonal tourism fluctuations.