Information Technology Officer

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Information Technology Officer supports the hotel’s daily technology operations, including computers, networks, telecommunications, guest-room systems and staff applications. Requirements typically include a diploma or degree in information technology, practical experience in hotel IT or a similar service environment, and knowledge of networking, hardware, software, cybersecurity and troubleshooting. Familiarity with hospitality systems such as property-management, point-of-sale and access-control platforms is valuable. The candidate is expected to provide responsive support to colleagues and guests, protect confidential information, maintain accurate records, follow Marriott technology and security standards, and work flexibly across shifts. Strong communication, teamwork, problem-solving skills and professional English are essential.

About the employer

Grosvenor House, a Luxury Collection Hotel, Dubai is a landmark luxury hotel located in the Dubai Marina area. The property is part of Marriott International’s Luxury Collection portfolio, which features distinctive hotels rooted in their destinations and designed for high-end, personalized guest experiences. Grosvenor House is known for refined accommodation, restaurants and bars, conference and event facilities, wellness services, and attentive service for international leisure and business travelers. Working at the hotel involves operating within a multicultural, fast-paced hospitality environment where service quality, discretion, teamwork and attention to detail are highly valued. Employees generally follow Marriott’s global standards while contributing to the individual character and luxury positioning of the Dubai property.

Working in United Arab Emirates

The United Arab Emirates is not an island, but it offers extensive hospitality, tourism, retail, aviation, technology and business opportunities, particularly in Dubai and Abu Dhabi. The culture combines Islamic traditions, Emirati heritage and a highly international workforce; respectful dress and behavior are expected in public and during religious occasions. Lifestyle options include beaches, desert activities, shopping, dining, nightlife and major sporting and cultural events, although living costs can be high. Most overseas employees need employer-sponsored residence and work permits, with the company usually arranging entry clearance, medical testing, Emirates ID processing and residency formalities. Review the contract carefully for accommodation, transport, health insurance, flights and gratuity. Dubai is well connected and convenient, but summer heat is intense. Bring verified qualifications and budget for initial expenses before receiving your first salary.