Receptionist

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Receptionist provides a welcoming and efficient first point of contact for patients, visitors and healthcare professionals. Duties typically include answering telephone calls, booking and cancelling appointments, handling enquiries, updating patient records, processing prescriptions or administrative requests, and directing patients to appropriate services. Applicants should have strong communication and organisational skills, a professional manner, good computer literacy and the ability to work accurately under pressure. Previous reception or general practice experience is helpful, although training may be provided. The successful candidate is expected to maintain confidentiality, demonstrate empathy, work reliably as part of a multidisciplinary team and follow NHS procedures, safeguarding requirements and data-protection standards.

About the employer

Pontesbury & Worthen Medical Practice is a community general-practice provider serving patients in Pontesbury, Worthen and surrounding areas of Shropshire. The practice offers routine GP appointments, nursing services, chronic-disease management, vaccinations, health checks, medication support and other primary-care services. Its reception and administrative teams help coordinate appointments, clinical communication and access to appropriate healthcare. As a local NHS practice, it works with regional health and social-care services and supports the principles of accessible, confidential and patient-centred care. The organisation is likely to value teamwork, professionalism, compassion and accurate administration. Working there may suit candidates who enjoy serving a local community and want experience in healthcare administration, patient services or general practice operations.

Working in United Kingdom

The United Kingdom offers opportunities in healthcare, administration, technology, finance, education, hospitality and skilled trades, with particularly strong demand in NHS and care services. Culture is generally polite, diverse and community-minded, with a strong emphasis on punctuality, privacy and workplace professionalism. Lifestyle varies from busy cities to quieter rural areas such as Shropshire; public transport, parks, historic towns and coastal destinations are widely available. Living costs are highest in London and the southeast and usually lower in the Midlands, Wales, northern England and rural areas. Overseas applicants normally need a valid work visa, and eligibility depends on the occupation, salary and employer sponsorship status. Healthcare roles may require appropriate registration or checks. Before relocating, arrange accommodation, a National Insurance number, banking, healthcare access and proof of right to work.