Social Media Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Social Media Manager is responsible for developing and managing Putrajaya Marriott Hotel’s social media presence across relevant platforms. Requirements typically include a diploma or degree in marketing, communications, public relations, hospitality, or a related field; experience creating digital content; strong writing, editing, and communication skills; and familiarity with social media scheduling, analytics, photography, and video. The candidate is expected to plan campaigns, maintain a consistent brand voice, promote hotel services and events, engage with followers, monitor online conversations, coordinate with internal departments, and report performance results. Creativity, cultural awareness, attention to detail, responsiveness, and the ability to manage deadlines in a fast-paced hotel environment are important.

About the employer

Putrajaya Marriott Hotel is an upscale Marriott International property located in the IOI Resort City area of Putrajaya, Malaysia. The hotel serves business travellers, families, leisure guests, wedding parties, and conference groups, offering accommodation, restaurants, meeting facilities, wellness services, and recreational amenities. As part of Marriott International, it operates within a global hospitality network known for recognised brands, structured service standards, employee training, and international career opportunities. The property’s location near government offices, shopping destinations, golf facilities, and Kuala Lumpur International Airport supports both corporate and leisure demand. Employees generally work in a multicultural environment and collaborate across front office, food and beverage, events, sales, housekeeping, engineering, and marketing teams. A Social Media Manager helps strengthen the hotel’s digital visibility, guest engagement, reputation, and commercial performance.

Working in Malaysia

Malaysia is a multicultural country rather than a single island, with opportunities in hospitality, tourism, technology, finance, education, healthcare, and manufacturing. Kuala Lumpur and Putrajaya offer the widest range of professional roles, while Penang, Langkawi, Sabah, and Sarawak are especially strong for tourism and resort work. Malay, English, and Chinese languages are commonly used, and the culture combines Malay, Chinese, Indian, and indigenous influences. Lifestyle costs are moderate compared with many international cities, although central Kuala Lumpur housing is more expensive. Malaysia has a tropical climate, diverse food, modern shopping, beaches, rainforests, and efficient domestic travel. Foreign employees usually need an employer-sponsored Employment Pass, with the company handling much of the application process. Candidates should confirm eligibility, salary thresholds, medical requirements, accommodation, taxes, and work authorisation before relocating. Putrajaya is quieter and more planned than Kuala Lumpur, with commuting options and nearby urban amenities.