Band 3 Clinical Services Administrator - Salisbury

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

This Band 3 role supports the effective administration of clinical services in Salisbury. Typical duties include arranging appointments, maintaining accurate patient and service records, processing correspondence, answering telephone enquiries, supporting clinicians and coordinating daily office activities. Candidates are expected to have sound administrative and IT skills, good written and verbal communication, attention to detail and the ability to handle confidential information appropriately. Experience in an NHS, healthcare or customer-service environment is useful, although relevant transferable experience may be considered. The successful applicant should work reliably as part of a team, manage competing priorities, remain calm under pressure and demonstrate a compassionate, respectful approach to patients, carers and colleagues.

About the employer

Avon and Wiltshire Mental Health Partnership NHS Trust (AWP) provides specialist and community mental health, learning disability, neurodiversity and related services across Wiltshire, Bath and North East Somerset, Swindon and parts of North Somerset. The Trust supports people of all ages through hospitals, community teams, outpatient services, crisis care and rehabilitation programmes. Its workforce includes clinical professionals, administrators, support workers and corporate teams working together to improve mental health and wellbeing. AWP places emphasis on compassionate care, safety, inclusion, service-user involvement and partnership working with families, carers and local organisations. As an NHS employer, it normally offers structured pay, pension arrangements, annual leave and access to learning and development opportunities. This administrative position supports the smooth delivery of frontline clinical services rather than providing direct clinical treatment.

Working in United Kingdom

The United Kingdom offers employment opportunities across healthcare, technology, finance, education, manufacturing and professional services. NHS roles are widely available, although competition and eligibility requirements vary. British culture is generally diverse and multicultural, with an emphasis on punctuality, privacy, politeness and work-life balance. Salisbury offers a historic setting, good rail connections and access to countryside, while housing and transport costs vary considerably by region. The UK has a temperate climate, extensive public services and strong cultural, sporting and outdoor traditions. Overseas applicants need the appropriate immigration permission. A Skilled Worker visa requires an eligible occupation, an approved sponsor, a qualifying salary and English-language evidence; routine administrative roles may not always qualify for sponsorship. Applicants should check the current occupation list and NHS sponsorship guidance before accepting an offer. Relocation planning should include accommodation, healthcare access, tax, transport and right-to-work documentation.