Assistant Chief Navigator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Chief Navigator supports the Chief Navigator in leading the hotel’s concierge and guest-experience operations. Responsibilities typically include supervising daily desk activities, welcoming guests, arranging transportation, dining, tours and special requests, resolving service issues, maintaining local destination knowledge, and coordinating with front office, housekeeping and food-and-beverage teams. Candidates are expected to have hotel or concierge experience, strong communication and organizational skills, professional English, local area knowledge, and a genuine passion for creating memorable guest experiences. Additional languages, luxury-hotel experience and familiarity with Marriott systems would be advantageous. The role requires flexibility, composure during busy periods, attention to detail and a polished, service-focused approach.

About the employer

Renaissance Bangkok Ratchaprasong Hotel is a Marriott International property in central Bangkok, near major shopping districts, restaurants, offices and cultural attractions. Operating under the Renaissance Hotels brand, the hotel focuses on locally inspired experiences, stylish accommodation, dining, meetings and personalized service for both business and leisure travelers. Its Navigator team helps guests discover Bangkok through recommendations, reservations, transportation arrangements and unique local experiences. Employees typically work in a multicultural hospitality environment with access to Marriott’s international standards, training resources and career opportunities. The hotel is positioned close to BTS Skytrain connections, making it convenient for guests and staff traveling around the city. As part of Marriott International, it may provide eligible associates with benefits such as staff rates, service-related benefits, learning programs and opportunities to transfer within the global hotel network.

Working in Thailand

Thailand offers varied opportunities in hotels, resorts, restaurants, tourism, wellness, diving, events and customer service. Bangkok provides the broadest year-round employment market, while Phuket, Koh Samui, Krabi, Koh Phi Phi and other islands offer resort and marine-tourism roles. Thai culture values politeness, respect for hierarchy, personal presentation and warm hospitality; learning basic Thai is helpful. Lifestyle ranges from energetic city living to relaxed beaches, with generally affordable food and transport, although island accommodation can be expensive in high season. Foreign nationals normally need an employer-sponsored Non-Immigrant B visa and a work permit before starting employment. Requirements depend on nationality, position and employer, and working on a tourist visa is not permitted. Candidates should confirm sponsorship, accommodation, benefits, transport, medical coverage and seasonal conditions before relocating. Bangkok is well connected, while island living may involve limited healthcare, supplies and transport.