PTS Ambulance Care Assistant - West Yorkshire

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The PTS Ambulance Care Assistant transports non-emergency patients safely and respectfully to hospitals, clinics and other healthcare appointments across West Yorkshire. The role requires a full UK driving licence, safe and considerate driving, good communication skills, physical ability to assist patients in and out of vehicles, and an understanding of confidentiality, safeguarding and infection-control procedures. Candidates should be compassionate, reliable, calm under pressure and comfortable supporting people with mobility difficulties or additional needs. Experience in patient transport, care, customer service or a healthcare setting is useful, although relevant training may be provided. Successful applicants will normally need satisfactory pre-employment checks, including DBS screening, occupational-health clearance and references.

About the employer

Yorkshire Ambulance Service NHS Trust provides emergency ambulance services, urgent and non-emergency patient transport, clinical support and community healthcare across Yorkshire. It serves a large and diverse population through ambulance crews, patient transport teams, control-room staff, clinicians, volunteers and corporate services. The Trust works closely with hospitals, primary-care providers, local authorities and other emergency services to help patients access appropriate care. Its Patient Transport Service supports people who cannot reasonably travel to appointments by public transport because of medical or mobility needs. As an NHS organisation, Yorkshire Ambulance Service offers structured training, pension membership, annual leave and opportunities for career development, subject to role and eligibility. Staff are expected to uphold NHS values, treat patients with dignity and work safely as part of a professional team.

Working in United Kingdom

The United Kingdom offers opportunities in healthcare, transport, engineering, technology, education and professional services, with many roles concentrated around London, Manchester, Leeds, Birmingham, Glasgow and other major cities. British culture generally values punctuality, privacy, politeness and respect for diversity, while workplaces are typically regulated and team-oriented. Lifestyle varies from busy urban living to quieter rural communities, with good public transport in cities but longer journeys in remote areas. Housing and childcare can be expensive, especially in London and southern England; Yorkshire is often more affordable. Overseas applicants normally need the appropriate visa, such as a Skilled Worker visa, and must meet sponsorship, salary, English-language and professional-registration requirements where applicable. Healthcare applicants should check NHS eligibility rules and whether the employer can sponsor the specific vacancy. Relocation planning should include accommodation, transport, healthcare access and right-to-work documentation.