Hostess

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Hostess welcomes guests, manages reservations and seating, answers dining enquiries, coordinates table flow, and helps create a polished arrival experience. Candidates should have strong communication and customer-service skills, a professional appearance, good organization, and the ability to remain calm during busy periods. Previous experience in a restaurant, hotel, or luxury hospitality environment is preferred. Fluency in English is generally expected; knowledge of Malay or other languages is an advantage. The role requires flexibility to work shifts, weekends, and public holidays, along with teamwork, attention to detail, and a genuine interest in delivering personalized service consistent with St. Regis standards.

About the employer

The St. Regis Kuala Lumpur is a luxury hotel operated under the St. Regis Hotels & Resorts brand, part of Marriott International. Located in Kuala Lumpur’s central precinct, the hotel provides refined accommodation, restaurants, lounges, meeting facilities, spa services, and personalized butler-style hospitality. St. Regis properties are known for elegant design, attentive service, and signature traditions such as afternoon tea, evening rituals, and bespoke guest experiences. Employees work within Marriott’s international hospitality network and may receive training, career-development opportunities, staff rates, and other benefits depending on the position and employment contract. The hotel serves business travelers, leisure guests, international visitors, and high-end events, so professional presentation, cultural awareness, discretion, and consistent service are important across guest-facing roles.

Working in Malaysia

Malaysia offers hospitality opportunities in Kuala Lumpur, Langkawi, Penang, Sabah, and other tourism destinations, with jobs in hotels, restaurants, resorts, events, and travel services. Kuala Lumpur provides the broadest employment market, modern infrastructure, shopping, nightlife, and diverse Malay, Chinese, Indian, and international cultures. The lifestyle is generally affordable compared with many global cities, although central rents can be higher. Malaysia has tropical weather, excellent food, and convenient public transport in major urban areas. Foreign workers normally need an employment pass or relevant work permit arranged and sponsored by the employer before starting work; requirements vary by nationality and salary level. Candidates should confirm accommodation, medical coverage, transport, service charges, contract terms, and visa sponsorship directly with the hotel. Malaysia is not one island but a country spanning the Malay Peninsula and part of Borneo, with many attractive islands for travel and recreation.