Front Desk Intern

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Front Desk Intern supports the reception team with guest check-in and check-out, reservations, billing assistance, answering questions, handling requests, and maintaining a welcoming lobby presence. Candidates should be enrolled in or recently completing a hospitality, tourism, or related program, with strong communication and customer-service skills. Professional appearance, reliability, basic computer ability, attention to detail, and a willingness to work flexible shifts, including weekends and holidays, are expected. English is generally required; Dutch, Spanish, or Papiamento can be an advantage. The intern should be eager to learn Ritz-Carlton service standards and work effectively with guests and colleagues from diverse backgrounds.

About the employer

The Ritz-Carlton Aruba is a luxury beachfront resort operated under The Ritz-Carlton brand, part of Marriott International. Located in Palm Beach, the resort provides upscale accommodation, dining, spa services, recreation, and personalized guest experiences. Ritz-Carlton is known for high service standards, refined hospitality, attention to detail, and its commitment to creating memorable stays. Employees work in an international environment serving leisure travelers, families, groups, and luxury guests. The property offers opportunities across front office, food and beverage, housekeeping, spa, engineering, events, and administration. As an intern, a candidate can gain practical experience in a major global hotel company while developing communication, guest-relations, and operational skills. Duties, compensation, and internship conditions may depend on the applicant’s educational institution and applicable Aruban employment rules.

Working in Aruba

Aruba offers opportunities in hotels, restaurants, tourism, retail, transportation, watersports, and related services. Its culture blends Dutch, Caribbean, Latin American, and indigenous influences, with Papiamento, Dutch, English, and Spanish commonly heard. The island is known for sunny weather, beaches, outdoor activities, and a relaxed but service-focused lifestyle. Housing and everyday costs can be high, especially near Palm Beach and Oranjestad, so accommodation should be arranged carefully. Foreign nationals generally need an appropriate work or internship permit before starting employment; requirements vary by nationality, employer, and educational program. Employers or schools often assist with documentation, but candidates should confirm rules with Aruba’s immigration and labor authorities. Relocation planning should include health insurance, transportation, housing, proof of funds, and a valid passport. Interns should also clarify whether the placement is paid, its duration, and who covers travel and accommodation.