Admin / Receptionist

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Admin/Receptionist role supports the smooth running of Chorlton Family Practice by welcoming patients, answering telephone and online enquiries, booking and cancelling appointments, processing repeat-prescription requests, updating records and handling general administrative duties. Candidates are expected to have good communication and organisational skills, a polite and professional manner, accuracy, reliability and the ability to remain calm in a busy environment. Previous NHS, GP-practice or customer-service experience is desirable, together with basic computer skills and an understanding of confidentiality. The successful applicant should work well independently and as part of a team, show empathy towards patients and follow practice procedures, information-governance requirements and relevant NHS standards.

About the employer

Chorlton Family Practice is a general medical practice serving patients in Chorlton and the surrounding area of Manchester. As part of primary care, the practice provides routine GP consultations, nursing services, health checks, chronic-condition management, vaccinations, referrals and administrative support for its registered population. Reception and administrative staff are often the first point of contact, helping patients access the appropriate service while maintaining confidentiality and accurate records. The practice is likely to work closely with local NHS services, community providers and other healthcare professionals. Its team environment requires professionalism, compassion, discretion and effective communication, particularly when supporting patients with urgent, sensitive or complex needs. Exact services, staffing arrangements and employment terms may vary according to the current practice structure and the advertised contract.

Working in United Kingdom

The United Kingdom offers employment across healthcare, administration, technology, education, hospitality, finance and skilled trades. NHS and GP practices provide many roles, although competition can be strong and pay varies by region; London and major cities generally have higher salaries but higher living costs. British culture values punctuality, privacy, queueing and clear, polite communication. Lifestyle ranges from busy urban living in Manchester, London and Birmingham to quieter coastal and rural communities, with good public transport, historic towns and varied landscapes. Most overseas workers need a visa before starting employment. Eligibility depends on nationality, occupation, salary and sponsorship; common routes include the Skilled Worker visa, though not every administrative role qualifies. Applicants should check official UK government requirements and whether an employer is licensed to sponsor. Plan for deposits, accommodation, transport, healthcare-related costs and proof of funds when relocating.