Admin / Receptionist

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Admin/Receptionist role at Chorlton Family Practice involves welcoming patients, answering telephone and online enquiries, booking and managing appointments, processing registrations, handling correspondence, updating medical records and supporting the wider practice team. Candidates should have good communication and organisational skills, a friendly and professional manner, basic computer confidence and strong attention to confidentiality. Previous reception, administrative or NHS experience is useful, although training may be provided. The successful applicant is expected to work accurately under pressure, treat patients with sensitivity, follow practice procedures, maintain data protection standards and work cooperatively with clinical and non-clinical colleagues. Flexibility may be required to cover different shifts and provide dependable front-desk support.

About the employer

Chorlton Family Practice is a community GP surgery serving patients in Chorlton and the surrounding areas of Manchester. As a primary-care provider, the practice offers general medical services, including consultations with doctors, nurses and other healthcare professionals, preventive care, chronic-condition management, health advice and routine administrative support. Reception and administration staff are an important part of the practice, acting as the first point of contact for patients and helping the clinical team operate efficiently. The practice is expected to work within NHS standards, maintain patient confidentiality and provide respectful, accessible and patient-focused care. Like many modern GP practices, it may work with local primary-care networks and other community health services to coordinate appointments, referrals and wider patient support.

Working in United Kingdom

The United Kingdom offers employment opportunities across healthcare, administration, technology, finance, education, manufacturing and hospitality. NHS and primary-care roles are widely available, particularly for applicants with relevant experience and strong communication skills. British culture generally values punctuality, privacy, politeness and clear workplace procedures, while communities are multicultural and diverse. Lifestyle varies from busy cities such as Manchester and London to quieter rural areas, with good public transport, historic towns, parks and extensive cultural activities. Living costs are highest in London and the southeast; Manchester is more affordable but housing costs remain significant. UK and Irish citizens have the right to work freely. Other nationals normally need a suitable visa, such as a Skilled Worker visa, and must meet sponsorship, salary and eligibility requirements. Employers may require identity, right-to-work and background checks, especially for NHS positions.