Night Duty Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Night Duty Manager oversees hotel operations during overnight hours, ensuring smooth front-office service, guest satisfaction, security, and coordination between departments. Requirements typically include relevant hotel operations experience, preferably in a supervisory or duty-management role, strong knowledge of front-office procedures, excellent communication skills, and the ability to work independently on night shifts. Familiarity with hotel systems, emergency procedures, cash handling, and guest recovery is valuable. The successful candidate is expected to remain calm under pressure, resolve complaints professionally, conduct night audits or operational checks, support colleagues, and maintain Westin and Marriott service standards. Flexibility, sound judgment, attention to detail, and a genuine hospitality mindset are essential.

About the employer

The Westin Singapore is a luxury hotel operated under Westin Hotels & Resorts, part of Marriott International, one of the world’s largest hospitality companies. Located in the Marina Bay area, the hotel offers guestrooms, dining venues, wellness facilities, meeting spaces, and services aimed at both business and leisure travellers. Westin is known for its focus on wellbeing, including signature sleep experiences, healthy dining, fitness, and restorative guest services. Marriott International provides employees with opportunities across a broad global hotel network, supported by structured training, career development, and internal mobility programmes. Working at The Westin Singapore involves delivering polished, personalised service while collaborating with colleagues from diverse cultural backgrounds. Employees are generally expected to demonstrate professionalism, respect, operational discipline, and commitment to Marriott’s service and brand standards.

Working in Singapore

Singapore is a compact, highly developed island city with strong opportunities in hospitality, tourism, finance, technology, healthcare, logistics, and education. Hotel professionals can find roles in front office, food and beverage, housekeeping, events, and management, although competition is strong. The culture is multicultural, with Chinese, Malay, Indian, and international influences, and English is widely used at work. Life is convenient and generally safe, with excellent public transport, diverse food, shopping, parks, and vibrant neighbourhoods. Housing can be expensive, particularly near the city centre, while shared accommodation is a common option for newcomers. Foreign employees normally need an employer-sponsored work pass, such as an Employment Pass or S Pass; eligibility depends on salary, qualifications, and prevailing government criteria. Candidates should secure a confirmed offer and approved pass before relocating. Singapore’s warm, humid climate and fast-paced lifestyle suit adaptable professionals.