Loss Prevention Guest Service Attendant

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Loss Prevention Guest Service Attendant helps protect guests, employees, and resort property while delivering courteous guest service. Typical requirements include previous experience in security, loss prevention, hospitality, or customer service; good communication skills; basic report-writing ability; physical fitness; attention to detail; and the ability to remain calm during incidents. The candidate should be willing to work rotating shifts, nights, weekends, and public holidays. Duties may include monitoring hotel areas, responding to emergencies, recording incidents, supporting investigations, checking access points, assisting guests, and enforcing resort safety procedures. A professional appearance, honesty, discretion, reliability, and knowledge of local safety practices are important.

About the employer

Sheraton Fiji Golf & Beach Resort is a major beachfront resort located on Denarau Island near Nadi, Fiji. It operates under the Sheraton Hotels & Resorts brand, part of Marriott International, one of the world’s largest hospitality companies. The resort serves leisure travelers, families, groups, and conference guests, offering accommodation, restaurants, swimming pools, recreational facilities, golf access, and event spaces. As an international Marriott property, it generally follows structured standards for guest service, security, training, and operational performance. Employees work in a multicultural environment and may receive benefits such as staff meals, uniforms, training, career development, and discounted hotel stays, subject to local employment terms. The Loss Prevention team plays an important role in maintaining a safe, welcoming, and well-managed resort for both guests and colleagues.

Working in Fiji

Fiji offers hospitality, tourism, construction, retail, education, healthcare, agriculture, and marine-related job opportunities, with many roles concentrated around Nadi, Denarau, Suva, and Lautoka. Fijian culture is warm, community-oriented, and strongly influenced by iTaukei, Indo-Fijian, Christian, and Pacific traditions. Respect for elders, village customs, modest dress, and the welcoming concept of bula are important. Island life provides beaches, diving, outdoor activities, relaxed social life, and a generally warm climate, although imported goods and accommodation can be expensive. Foreign workers normally need an employer-sponsored work permit before starting employment; requirements can include a valid passport, contract, qualifications, medical checks, and police clearance. Confirm current rules with Fiji Immigration and the employer. Relocation packages vary, so clarify housing, transport, meals, flights, insurance, taxes, and permit costs before accepting an offer.