Reservations Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Reservations Manager oversees room reservations, inventory controls, booking channels, and the reservations team to maximize occupancy and revenue. Candidates typically need hotel reservations or front-office experience, strong knowledge of property-management and booking systems, excellent communication skills, and confidence handling guests, travel agents, and corporate accounts. The role expects accurate forecasting, effective upselling, timely responses, and close coordination with Front Office, Sales, Revenue Management, and Housekeeping. Candidates should be organized, commercially aware, detail-oriented, and comfortable working shifts, weekends, and holidays. Previous supervisory experience and familiarity with Marriott standards or similar international hotel procedures are advantageous.

About the employer

Marriott International is one of the world's largest hospitality companies, operating and franchising a broad portfolio of hotels and resorts across many countries. Its brands range from full-service luxury properties to select-service and extended-stay hotels. Clark Marriott Hotel is a premium property in Clark, Pampanga, serving business travelers, families, events, and leisure guests visiting Central Luzon. The hotel is known for international service standards, modern guest facilities, dining venues, meeting spaces, and career opportunities across hotel operations. Employees are generally expected to demonstrate professionalism, warm hospitality, teamwork, cultural awareness, and consistent attention to guest satisfaction. Marriott also emphasizes associate development, ethical conduct, inclusion, and operational excellence, making experience with the company valuable for professionals pursuing long-term hospitality careers in the Philippines or overseas.

Working in Philippines

The Philippines offers hospitality opportunities in Metro Manila, Clark, Cebu, Boracay, Palawan, Davao, and other tourist destinations. Hotels, resorts, restaurants, events companies, and travel businesses regularly recruit international-standard service professionals, although salaries vary by island and property. Filipino culture is friendly, family-oriented, and community-minded, with English widely used in workplaces. Lifestyle choices range from busy urban living in Manila to a more relaxed beach setting in Cebu or Palawan. Clark offers easier access to airports, growing business districts, and nearby outdoor attractions, while living costs are generally lower than in Manila. Foreign employees normally need an employer-sponsored work permit and appropriate visa, commonly arranged with support from the hiring company. Applicants should confirm permit requirements, taxes, medical checks, accommodation, insurance, and relocation allowances before accepting an offer. Local transport, weather, and seasonal demand should also be considered.