Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Dir-Quality Assurance
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Director of Quality Assurance leads the resort’s quality strategy, ensuring guest services, facilities, and operational procedures meet Luxury Collection and Marriott standards. Requirements typically include a bachelor’s degree in hospitality, business, or a related field, several years of hotel operations or quality-management experience, strong knowledge of service standards, auditing, and guest satisfaction systems, and excellent English communication. The successful candidate is expected to build a quality-focused culture, conduct regular inspections and audits, analyze guest feedback, coordinate corrective actions, coach department leaders, and report performance improvements to senior management. Experience in a luxury resort, knowledge of Indonesian hospitality practices, leadership ability, and strong attention to detail are likely to be important.
Can I work in Bali?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Employer plan plus a USD 100 a month levy; managers and experts only.
Official source: Directorate General of Immigration: work visas for foreign workers. Checked October 2026.
What the job usually comes with in Bali
Usual for Bali, varies by employer. Checked October 2026.
| Housing | Local staff live off site; managers get a villa or an allowance |
|---|---|
| Meals | Duty meals |
| Flights | Joining flight and a yearly home ticket (senior staff) |
| Service charge | 95% of the service charge goes to staff (by law) |
| Contract | Fixed term, up to 2 years |
| Leave | 12 days; one month religious-holiday bonus (by law) |
| Income tax | 5% to 35% |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
Working in Bali
Who can work there by passport, what a job usually includes, and island life.
About The Laguna a Luxury Collection Resort & Spa Nusa Dua Bali
The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali is a high-end beachfront resort operated under Marriott International’s Luxury Collection brand. Located in the Nusa Dua resort district, the property is known for its tropical gardens, lagoon-style pools, Balinese-inspired design, premium accommodation, restaurants, spa facilities, and conference and event services. The Luxury Collection focuses on distinctive hotels, local character, personalized service, and memorable guest experiences. As part of Marriott International, the resort benefits from global operating standards, employee training, career mobility, and an international hospitality network. Its workforce typically serves leisure travelers, business guests, weddings, meetings, and luxury holidaymakers. Employees can expect a multicultural environment, structured hotel procedures, and a strong emphasis on guest satisfaction, service consistency, safety, and professional presentation.