Outlet Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Outlet Manager oversees daily restaurant or bar operations, ensuring excellent guest service, consistent quality, efficient cost control and compliance with Ritz-Carlton standards. Requirements typically include a diploma or degree in hospitality, several years of food and beverage experience, and supervisory or management experience in an upscale hotel or restaurant. Strong English communication, leadership, problem-solving, scheduling and financial-control skills are expected. The successful candidate should be service-minded, well presented, commercially aware and comfortable coaching multicultural teams. Flexibility to work shifts, weekends and public holidays is essential, along with the ability to handle guest concerns professionally and maintain high standards of hygiene, safety and brand presentation.

About the employer

The Ritz-Carlton Jakarta, Mega Kuningan is a luxury hotel in Jakarta’s central business district, operated under The Ritz-Carlton brand of Marriott International. The property serves business travelers, diplomats, leisure guests and event clients, offering upscale accommodation, restaurants and bars, meeting facilities, spa services and personalized hospitality. Ritz-Carlton is recognized for refined service, attention to detail and its employee-focused service culture, often described through the brand’s commitment to creating memorable experiences for guests. As part of Marriott International, the hotel provides access to global hospitality systems, training resources, career mobility and established operating standards. Its location in Mega Kuningan places employees close to major offices, embassies, shopping centers, restaurants and Jakarta’s broader business and entertainment districts.

Working in Indonesia

Indonesia offers varied opportunities across hospitality, tourism, food and beverage, wellness and events, especially in Jakarta, Bali, Batam, Lombok and the resort islands. Jakarta is a busy metropolitan center with strong career prospects, while Bali offers a more relaxed international lifestyle, beaches and a large tourism community. Indonesian culture values hospitality, respect for seniority, family ties and religious diversity; English is common in luxury hotels, though Bahasa Indonesia is useful for daily life. Living costs vary greatly, with Jakarta and popular Bali areas generally more expensive. Foreign employees normally need employer sponsorship, an approved work permit and the appropriate limited-stay visa or KITAS before working legally. Employers commonly assist with immigration and relocation, but requirements can change. Candidates should confirm salary, service charge, accommodation, transport, insurance and tax arrangements before accepting an offer.