Resort Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Resort Manager is expected to lead daily resort operations, maintain high standards across guest services, rooms, food and beverage, recreation, finance and team performance. Requirements typically include substantial experience managing a luxury hotel or resort, strong leadership and commercial skills, operational knowledge, excellent communication and the ability to work with multicultural teams. The successful candidate should be guest-focused, commercially aware, calm under pressure and comfortable living in a remote island environment. Responsibilities include achieving business targets, improving guest satisfaction, developing employees, ensuring compliance with Marriott standards, managing budgets and working closely with owners and corporate leadership.

About the employer

Marriott International is one of the world's largest hospitality companies, operating a broad portfolio of hotels and resorts under brands including Marriott Hotels, The Ritz-Carlton, St. Regis, W Hotels, Westin and Sheraton. The company is known for structured operating standards, global career opportunities, extensive training and a strong focus on guest experience. Perhentian Marriott Resort & Spa is associated with Marriott's luxury resort presence in Malaysia and is situated in the Perhentian Islands, a destination recognised for clear waters, beaches and marine activities. Resort employees generally work in a highly international environment, serving leisure travellers while coordinating with local communities, suppliers and regional Marriott teams. Exact benefits and employment terms depend on the appointment package and local operating arrangements.

Working in Malaysia

Malaysia offers strong hospitality opportunities on islands such as Perhentian, Langkawi, Redang, Tioman and Penang. Jobs are commonly available in resort management, front office, food and beverage, housekeeping, spa, diving, engineering and guest activities, with seasonal demand often increasing during dry-weather months. Island life is relaxed and community-oriented, but supplies, healthcare, nightlife and transport can be more limited than on the mainland. Malay is the national language, while English is widely used in tourism; Islam is the majority religion, alongside Chinese, Indian and indigenous traditions. Foreign employees normally need an employer-sponsored employment pass, and should not begin work until approval is granted. Employers may assist with accommodation, meals, transfers, medical cover and flights. Relocation requires planning for ferry or boat access, humid weather, internet availability and limited banking services. Confirm housing, contract terms, visa responsibility and travel arrangements before accepting an offer.