Band 3 Clinical Services Administrator - Bristol

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Band 3 Clinical Services Administrator supports the efficient delivery of clinical services within Avon and Wiltshire Mental Health Partnership NHS Trust in Bristol. Duties are likely to include managing appointments, maintaining accurate patient and service records, responding to telephone and email enquiries, preparing documentation, supporting clinicians, and coordinating administrative processes. Applicants should have strong organisational and communication skills, good IT and data-entry ability, attention to detail, and experience in an administrative or healthcare setting. The successful candidate will be expected to work professionally and confidentially, handle sensitive information appropriately, prioritise competing tasks, and demonstrate compassion when dealing with patients, families, and colleagues. Knowledge of NHS systems and procedures is advantageous, while willingness to work as part of a multidisciplinary team is essential.

About the employer

Avon and Wiltshire Mental Health Partnership NHS Trust, commonly known as AWP, provides specialist mental health and learning disability services across Bristol, North Somerset, South Gloucestershire, Wiltshire, and surrounding areas. The Trust supports children, adults, older people, families, and carers through community services, inpatient care, crisis support, psychological therapies, and specialist clinical programmes. Its workforce includes clinical, administrative, technical, and support professionals working across hospitals, community sites, and local healthcare settings. AWP aims to deliver safe, compassionate, inclusive, and recovery-focused care while working closely with NHS partners, local authorities, and voluntary organisations. Employees typically benefit from NHS terms and conditions, including annual leave, pension arrangements, training opportunities, and occupational wellbeing support. This role is based in Bristol and contributes to the administrative coordination that enables clinical teams to provide effective mental health services.

Working in United Kingdom

The United Kingdom offers opportunities in healthcare, technology, finance, engineering, education, retail, and public services, with particularly strong NHS employment across England, Scotland, Wales, and Northern Ireland. Its culture is diverse and generally values punctuality, privacy, fairness, and direct but polite communication. Lifestyle varies from busy cities such as Bristol, London, and Manchester to quieter coastal and rural communities. Public transport is widely available, although living costs and housing prices can be high, especially in southern England. Applicants need permission to work before starting employment. A Skilled Worker visa usually requires an eligible occupation, an approved sponsor, and a qualifying salary; many general NHS administrative roles may not meet visa eligibility requirements, so this must be checked carefully. Irish citizens generally have separate work rights under the Common Travel Area. Relocating involves arranging accommodation, banking, healthcare registration, tax administration, and, where applicable, National Insurance and immigration documentation.