Housekeeping Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Housekeeping Supervisor oversees daily room and public-area cleaning, assigns tasks, checks cleanliness standards, monitors supplies, and supports guest satisfaction. Candidates should have previous housekeeping experience in a hotel or resort, ideally in a supervisory role, with good knowledge of cleaning procedures, quality control, and workplace safety. Strong communication, organization, leadership, and problem-solving skills are expected. The role may require flexibility to work shifts, weekends, and public holidays, along with the ability to train attendants and coordinate effectively with Front Office and Engineering teams. Hospitality qualifications and working knowledge of English are advantageous.

About the employer

Marriott International is one of the world's largest hospitality companies, operating a broad portfolio of hotels and resorts across numerous countries. Its brands include Westin, Marriott Hotels, Sheraton, W Hotels, Ritz-Carlton, St. Regis, and many others. The Westin brand focuses on well-being, restorative travel, quality sleep, healthy dining, and guest experiences designed to help travelers feel their best. The Westin Nirup Island Resort & Spa is associated with Marriott's upscale resort offering in Indonesia's Riau Islands, serving leisure travelers, families, and corporate guests. Marriott properties generally emphasize professional service, brand standards, teamwork, training, and career development. Employees may receive benefits such as meals, accommodation or transport support, service charge participation, and access to internal hospitality career opportunities, depending on local employment terms.

Working in Indonesia

Nirup Island is a small resort island near Batam in Indonesia's Riau Islands, reached by boat from Batam. Hospitality is the main employment opportunity, with roles in housekeeping, food and beverage, engineering, recreation, spa services, security, guest relations, and administration. Batam provides a broader job market in tourism, manufacturing, logistics, and services. Local culture blends Malay, Indonesian, Chinese, and other island traditions, with Islam strongly represented and a generally warm, community-oriented atmosphere. Life on the island is peaceful and resort-focused, while Batam offers more shopping, healthcare, schools, restaurants, and entertainment. Employees should expect humid tropical weather, ferry travel, and potentially limited off-island services. Foreign nationals normally need employer sponsorship and an appropriate Indonesian work permit and stay visa; working on a tourist visa is not permitted. Indonesian applicants should prepare identity, tax, banking, and employment documents. Confirm accommodation, transport, insurance, and visa arrangements directly with the employer before relocating.