Director of Rooms

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Director of Rooms leads front office, housekeeping, guest services and related rooms operations, ensuring consistently high standards of service, cleanliness, guest satisfaction and financial performance. Requirements typically include a degree or diploma in hospitality or business, substantial experience in rooms division management, strong knowledge of hotel operations, budgeting and quality standards, and excellent English communication skills. Experience with Marriott systems and luxury or resort environments is advantageous. The successful candidate is expected to provide visible leadership, coach and develop department teams, manage staffing and costs, resolve guest concerns professionally, support revenue objectives and maintain compliance with company policies, health and safety requirements and UAE regulations.

About the employer

Marriott International is one of the world’s largest hotel companies, operating and franchising a broad portfolio of internationally recognised brands. Its properties are known for structured service standards, employee development, global career opportunities and strong guest loyalty programmes. Sheraton Hotels & Resorts is one of Marriott’s established full-service brands, typically combining accommodation, restaurants, leisure facilities, meetings and community-focused spaces. Sheraton Sharjah Beach Resort & Spa is a beachfront resort in the United Arab Emirates, serving leisure travellers, families, business guests and events. The resort offers rooms and suites, dining venues, recreational facilities and spa services. A Director of Rooms would work within Marriott’s operating culture while adapting service delivery to the resort’s local market, guest mix and Sharjah’s family-oriented tourism environment.

Working in United Arab Emirates

The United Arab Emirates is not an island, but it offers a highly international lifestyle across cities such as Sharjah, Dubai and Abu Dhabi. Hospitality, tourism, aviation, retail, healthcare, construction, technology and finance provide regular opportunities for skilled professionals. UAE workplaces are multicultural, professional and generally service-focused; Arabic traditions, Islamic values and respectful dress and behaviour should be observed. Residents enjoy modern shopping centres, beaches, desert activities, restaurants and extensive international communities. Employers usually sponsor a work visa, arrange medical testing and Emirates ID processing, and may provide accommodation or a housing allowance, transport, health insurance and annual flight benefits. Before relocating, confirm the full package, probation terms, working hours and accommodation location. Sharjah is generally quieter and more family-oriented than Dubai, although commuting between emirates can be time-consuming. Summers are extremely hot, while winter offers comfortable outdoor weather.