Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Loyalty Manager
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Loyalty Manager oversees Marriott Bonvoy guest engagement, membership enrollment, recognition, and retention at Manila Marriott Hotel. Requirements typically include a degree or diploma in hospitality, business, marketing, or a related field; hotel experience; strong communication and customer-service skills; and confidence using hotel systems, spreadsheets, and reporting tools. The successful candidate is expected to build loyalty performance, coach colleagues on program standards, resolve member concerns, track enrollment and guest satisfaction results, and coordinate with Front Office, Rooms, Food and Beverage, Sales, and Marketing teams. A professional, commercially aware, organized, and guest-focused approach is essential, along with flexibility for shifts, weekends, and holidays.
Can I work in the Philippines?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: The employer files a work permit (Alien Employment Permit) after a local-first job notice, then a 9(g) visa; hotels get permits for specialists, not line staff.
Watch for: From 11 November 2026: job notice online, decision in 10 working days. Filing is online only, at the labour department's central office, since 2026.
Official source: Bureau of Immigration: Pre-arranged Employment Visa (9G). Checked November 2026.
What the job usually comes with in the Philippines
Usual for the Philippines, varies by employer. Checked November 2026.
| Housing | Not in city hotels; island resorts (Boracay, Siargao) may give shared staff quarters |
|---|---|
| Meals | Duty meals in the staff canteen |
| Flights | Senior packages only |
| Service charge | All of it shared equally among staff except managers (by law); the amount varies by hotel |
| Contract | Probation up to 6 months (by law); foreigners' contracts follow the permit, 1 to 3 years |
| Leave | 5 days after 1 year; 10 regular holidays; 13th-month pay (by law) |
| Income tax | 0% to PHP 250,000 a year (about USD 4,000), then 15% to 35% |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Manila Marriott Hotel at Newport World Resorts
Marriott International is one of the world's largest hospitality companies, operating and franchising a broad portfolio of hotels and resorts across international markets. Its brands include Marriott Hotels, The Ritz-Carlton, Sheraton, Westin, W Hotels, St. Regis, Courtyard, and many others. The company also operates Marriott Bonvoy, its global loyalty program, which connects members with hotel stays, dining, experiences, and travel benefits. Manila Marriott Hotel is located within Newport World Resorts in Pasay City, near Ninoy Aquino International Airport. The property serves business and leisure travelers and offers accommodation, restaurants, meeting facilities, recreation, and event services. Employees generally work in a structured, service-led environment with opportunities for cross-functional training, international brand exposure, and career development within Marriott's global hotel network.