Rooms Controller

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Rooms Controller coordinates room assignments, availability, inspections and housekeeping updates to support smooth hotel operations. Requirements typically include previous experience in hotel rooms division, front office or housekeeping coordination, good knowledge of property-management systems, strong communication skills and attention to detail. Fluency in English is generally expected, while additional languages are an advantage. The successful candidate should be organized, calm under pressure and able to manage changing room priorities, guest requests and operational deadlines. The role also requires close cooperation with Front Office, Housekeeping and Engineering teams, accurate record keeping, professional guest service and flexibility to work shifts, weekends and public holidays.

About the employer

The St. Regis Dubai The Palm is a luxury hotel located on Palm Jumeirah and operated under Marriott International’s St. Regis brand. The property combines refined service, elegant accommodation, restaurants, leisure facilities and access to Dubai’s beaches and attractions. St. Regis is known for personalized butler service, sophisticated design and a strong focus on exceptional guest experiences. As part of Marriott International, the hotel offers employees access to an international hospitality network, structured training and potential career mobility across hotels and destinations. Team members are expected to demonstrate polished professionalism, cultural awareness, discretion and attention to detail. The hotel serves leisure travelers, families, high-end groups and business guests, creating a dynamic working environment with high service standards.

Working in United Arab Emirates

The United Arab Emirates is a federation of seven emirates, rather than a single island, with Dubai, Abu Dhabi and Ras Al Khaimah offering many opportunities in hotels, restaurants, tourism, aviation, retail and events. The culture blends Islamic traditions with a highly international population; modest clothing, respect for local customs and awareness during Ramadan are important. Dubai offers a fast-paced lifestyle, beaches, shopping, desert activities and extensive public transport, although rent and living costs can be high. Most overseas hospitality employees receive an employment visa sponsored by their company. Employers may also provide accommodation, transport, meals, medical insurance and annual flights, depending on the contract. New arrivals should verify salary, benefits, probation terms and visa responsibility before accepting an offer. Palm Jumeirah is a premium location with easy access to beaches, resorts and central Dubai.