Guest Service Support Expert Part-Time | Eskama PM (The St. Regis Aruba Resort)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Guest Service Support Expert assists the Eskama PM restaurant team with evening service, including preparing and resetting tables, delivering food and beverages, clearing dishes, maintaining cleanliness, and supporting servers and guests. Candidates should be friendly, dependable, well-groomed, and comfortable working in a busy luxury-resort environment. Good communication skills, attention to detail, teamwork, and a guest-focused attitude are expected. Previous restaurant or hospitality experience is helpful, although relevant customer-service experience may be accepted. The role requires flexibility for part-time evening shifts, weekends, and holidays, along with the ability to stand for extended periods and handle physical service tasks. English is generally essential; additional languages are an advantage.

About the employer

The St. Regis Aruba Resort is a luxury beachfront hotel located in Palm Beach, Aruba, and part of Marriott International’s premium St. Regis brand. The resort is known for refined service, elegant accommodations, upscale dining, wellness facilities, and personalized guest experiences. Its restaurant operations combine international hospitality standards with Aruba’s distinctive Caribbean setting. Employees typically work in a multicultural environment and serve leisure travelers, families, and luxury guests from around the world. Marriott offers structured operational procedures, training opportunities, and potential career mobility across its global hotel network. Working at the resort requires professionalism, attention to detail, teamwork, and a strong commitment to discreet, personalized service. The property is also connected to the wider Marriott portfolio, which may provide eligible associates with employee travel benefits and access to international hospitality career opportunities.

Working in Aruba

Aruba offers employment opportunities in hotels, restaurants, tourism, retail, transportation, water sports, wellness, and customer service. The island has a multicultural population, with Papiamento, Dutch, English, and Spanish widely used. Life is relaxed and outdoors-oriented, with year-round warm weather, beaches, snorkeling, sailing, and a lively visitor economy. Housing can be expensive and difficult to secure, particularly near Palm Beach and resort areas, so relocation planning and a realistic budget are important. Foreign nationals generally need an employer-sponsored work and residence permit before starting employment; requirements vary by nationality and position, and working on a tourist stay is not permitted. Employers may assist with documentation, but candidates should confirm conditions directly with the company and Aruban authorities. Public transportation is available, although many hospitality workers use cars, buses, or shared transportation. Aruba is welcoming and safe, but newcomers should arrange accommodation, healthcare coverage, banking, and transportation before arrival.