Spa & Wellness Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Spa & Wellness Manager oversees daily spa operations, guest services, treatment standards, team performance, stock control, budgets and revenue targets. Candidates should have several years of experience in spa, wellness or luxury hospitality management, strong knowledge of spa treatments and service procedures, and good leadership, communication and organizational skills. Experience with scheduling, staff training, cost control and guest recovery is expected. The role requires a professional appearance, a genuine interest in wellness, commercial awareness and the ability to work flexible hours, including weekends and holidays. Experience in an international resort environment and confidence communicating in English would be valuable.

About the employer

JW Marriott Bali Ubud Resort & Spa is a luxury Marriott International property set among the rice fields and tropical landscapes of Ubud, Bali. The resort combines contemporary Balinese design with high-end accommodation, restaurants, wellness facilities and personalized guest services. Its spa focuses on relaxation, traditional Indonesian treatments and holistic experiences inspired by the surrounding environment. As part of Marriott International, the resort operates within a global hospitality group known for professional training, international career opportunities and established service standards. Employees typically work in a multicultural environment and may receive benefits such as meals, uniforms, training, service charge participation and staff accommodation or transport, depending on the employment package. The property serves leisure travelers, wellness guests, couples and destination visitors seeking a peaceful cultural experience in central Bali.

Working in Indonesia

Bali offers strong opportunities in resorts, hotels, spas, restaurants, tourism, events and wellness businesses, especially in Ubud, Seminyak, Canggu, Nusa Dua and Denpasar. The island is known for Hindu traditions, temple ceremonies, arts, dance, crafts and welcoming community life. Ubud is quieter and culturally focused, while southern Bali is busier, more international and lifestyle-oriented. Living costs vary widely; housing, transport and imported goods can be expensive in popular areas, although local food remains affordable. Foreign employees normally need employer sponsorship and the appropriate Indonesian work and residence permits before starting employment; working on a tourist visa is not permitted. Employers often assist with documentation, but candidates should confirm visa, accommodation, tax, insurance and service-charge details in writing. Bali has a warm tropical climate, abundant outdoor activities and a relaxed lifestyle, although traffic, seasonal tourism and occasional infrastructure issues should be considered.